The profession of Hostess is a highly demanded in the USA, Canada, UK and around the world. She may be employed by restaurants, hotels, hospitals, resorts and other hospitality organizations.

The duties and job description of a hostess is challenging that requires excellent organizational and social skills. She is the primary contact person for guests, which means that she is accountable for the exceptional impression of the restaurant or organization.

Hostess Resume Tips

In your Hostess Resume, emphasize on your skills related to seating, taking reservations, greeting and communicating all pertinent information to patrons and Restaurant Staff. Keep it short and to the point, no more than one page. The following example will assist you in writing your own resume. Also use this Hostess Cover Letter in order to make a perfect job application.

 

Hostess Resume Sample

 

 

SARA BROWN

365 Example Ave ● Olympic Valley, CA 65287 ● (090) 251-2511  Email


OBJECTIVE         (See: Hostess Objectives)
Seeking a Hostess position at Loews Philadelphia Hotel utilizing hospitality and customer service skills to provide prompt and courteous service to the guests and maximize revenue.

KEY QUALIFICATIONS         (See: hostess qualifications)
• 4 years of extensive experience of working  in upscale restaurant environments
• Pleasant personality, courteous demeanor and neat appearance
• Bilingual: English and Portuguese
• Computer: MS Office and Excel

RELEVANT SKILLS
• Demonstrated ability to communicate with kitchen staff and coworkers
• Proven record of keeping work area clean and organized
• Well-versed in maintaining waiting list of guests
• Highly skilled in greeting and interacting with guests in a professional manner
• Hands-on experience in answering telephone and taking reservations


MAJOR ACCOMPLISHMENTS
• Reorganized serving methods, improved delivery time and guest’s satisfaction
• [List your achievements here by using action verbs like Expanded, Improved, Pioneered]

WORK EXPERIENCE
May 2010 – Present
Destination Hotels & Resorts – Olympic Valley, CA
Hostess
• Warmly greet guests and bid a tender departure and invite to visit again
• Find out the seating place of guests as per requirement
• Present menu and hot deals of the day
• Run waitlist, gauge kitchen, servers and general dining room performance
• Ensure that requirements for all guests are met; including small children, disabled or food allergic guests
• Examine and maintain the entrance area, doors, windows in addition to menu covers and inserts
• Create new settings as per requirements and clear additional settings if not needed

Sep 2009 – May 2010
Marriott Vacation Club International – Olympic Valley, CA
Restaurant Hostess
• Greeted and seated guests at the same time as monitoring the flow of guests in keeping with seating chart and servers
• Gave quick and exact information and directions to guests
• Answered all questions regarding the menu and services
• Ensured coverage of the hostess stand at all times
• Answered phones, took messages and made reservations

Mar 2008 – Sep 2009
Starwood Hotels & Resorts Worldwide, Inc – Houston, TX
Restaurant Greeter
• Greeted all patrons by means of a rockin’ salutation
• Escorted guests to tables and assisted in seating
• Handed off the guest to the member of staff serving at table
• Anticipated the guest’s requirements and personalized service by using the Guest’s name
• Answered questions regarding menu items and dining experience
• Monitored reservations of VIPs and Special Guests
• Assisted in maintaining the cleanliness of the restaurant


EDUCATION
City College of Houston • Houston, TX
Associate Degree in Hospitality – 2008
GPA: 3.25

ADDITIONAL CAPABILITIES
• Excellent communication skills; able to give accurate information to guests
• In-depth knowledge of calling guests by name and offering them seats in a timely manner
• Outstanding phone etiquette
• Able to stand and walk for extended periods of time