Position Overview

The profession of Hostess is highly demanded in the USA, Canada, UK and worldwide. The duties of a hostess are challenging and require excellent organizational and social interaction skills. As this individual is the primary contact person for guests, they are accountable for maintaining exceptional first-impression. Hostesses are usually employed by restaurants, hotels, hospitals, resorts and other hospitality organizations.

Hostess Resume Tips

❖ Emphasize on your skills in taking reservations, organizing dining area and greeting and communicating all pertinent information to patrons and staff.

❖ Keep it short and to the point, no more than one page.

The following example will assist you write/update your resume for hostess position. Also use this Hostess Cover Letter in order to make a perfect job application.

See also: Hostess Resume (Summary Based)

 

Hostess Resume Sample

 

SARA BROWN

365 Example Ave ● Olympic Valley, CA 65287 ● (090) 251-2511  sara @ email . com


HOSTESS

Bringing exceptional hospitality and customer service skills to provide prompt and courteous service to the guests and maximize revenue.

KEY QUALIFICATIONS         (See: hostess qualifications)
• 4+ years’ extensive experience working with renowned restaurants
• Pleasant personality, courteous demeanor and neat appearance
• Bilingual: English and Portuguese
• Computer: MS Office and Excel

RELEVANT EXPERTISE
• Communicating with kitchen staff and coworkers
• Keeping work area clean and organized
• Maintaining waiting list of guests
• Greeting and interacting with guests in a professional manner
• Answering telephone and taking reservations

MAJOR ACCOMPLISHMENTS
• Reorganized serving methods which improved delivery time and guest’s satisfaction by 30%
• Improved the interior design of seating area which increased customer retention ratio by 20%

WORK EXPERIENCE
May 2012 – Present
DESTINATION HOTEL & RESORTS – Olympic Valley, CA
Hostess
• Warmly greet guests and bid a tender departure and invite to visit again
• Find out the seating place of guests as per requirement
• Present menu and hot deals of the day
• Run waitlist, gauge kitchen, servers and general dining room performance
• Ensure that requirements for all guests are met; including small children, disabled or food allergic guests
• Examine and maintain the entrance area, doors, windows in addition to menu covers and inserts
• Create new settings as per requirements and clear additional settings if not needed

Sep 2011 – May 2012
MARRIOTT VACATION CLUB – Olympic Valley, CA
Restaurant Hostess
• Greeted and seated guests at the same time as monitoring the flow of guests in keeping with seating chart and servers
• Gave quick and exact information and directions to guests
• Answered all questions regarding the menu and services
• Ensured coverage of the hostess stand at all times
• Answered phones, took messages and made reservations

Mar 2011 – Sep 2011
STARWOOD HOTEL & RESORT, Inc – Houston, TX
Restaurant Greeter
• Greeted all patrons by means of a rockin’ salutation
• Escorted guests to tables and assisted in seating
• Handed off the guest to the member of staff serving at table
• Anticipated the guest’s requirements and personalized service by using the Guest’s name
• Answered questions regarding menu items and dining experience
• Monitored reservations of VIPs and Special Guests
• Assisted in maintaining the cleanliness of the restaurant

EDUCATION
HOUSTON CITY COLLEGE • Houston, TX – 2010
Associate’s Degree in Hospitality

ADDITIONAL CAPABILITIES
• Excellent communication skills; able to give accurate information to guests
• Well-versed in calling guests by name and offering them seats in a timely manner
• Outstanding phone etiquette
• Able to stand and walk for extended periods of time