2 Receptionist Resume Samples [+Duties & Writing Tips]

Updated on: May 5, 2023

A receptionist resume is a snapshot of your qualifications, education, experiences, skill set, and other pertinent information under different sections.

You should send a resume along with other job application documents, even if it is not required by the employer.

How to Write a Great Resume for Receptionist Position?

The following 8 tips will help you in writing a great resume:

  1. Review some receptionist resume examples before writing.
  2. Look for keywords in the receptionist job description provided by the employer.
  3. Include only the information that directly relates to a receptionist job.
  4. Use bullet points under different sections and put the most crucial information first under each section.
  5. Using power words, such as “handled,” “managed,” “organized,” or “achieved”.
  6. Add a separate receptionist skills section.
  7. Focus on important achievements as a receptionist in addition to job descriptions.
  8. Proofread twice before sending your resume.

Although a receptionist resume has no standard format, the following resume samples contain all information and sections that should be present on a resume.

Feel free to tailor one of these samples as per your circumstances and your prospective employer’s needs.

Receptionist Resume Page Image

Receptionist Resume Example 1
Experience: 10+ Years

Fiona Harley
Deming, MN 76444
(009) 287-5484

Dedicated to the continuous improvement of the reception area. Record of attending to visitors and dealing with inquiries efficiently.

Highly organized and dependable Receptionist with 15+ years of progressively responsible experience. Demonstrated talent to perform a wide range of front desk and administrative tasks, resolve customer complaints, handle high volume phone calls, and answer customer queries. Bilingual: English/Spanish.


  • Exceptional verbal and written communication skills
  • Verifiable track record of multi-tasking, problem-solving, and work prioritization
  • Friendly and polite, known to work collaboratively to attain the goals of the company
  • Bilingual: English/Spanish

• Correspondence Handling • Reception Area Maintenance
• PABX/Switchboard • Calendar Management
• Phone Etiquette • Bill Processing
• Call Forwarding • Events Coordination
• Customer Service • Communication


  • Introduced and implemented cost-effective strategies, therefore, reducing the annual front desk expenses by $20000.
  • Strictly followed customer service protocols, increasing overall customer satisfaction by 50%.
  • Updated the entire healthcare database within the first two months of employment.


The Grand Hyatt, Deming, MN
2015 – Present

  • Courteously greet visitors and employees
  • Answer and forward phone calls to appropriate individuals and departments
  • Schedule customer bookings and guide them about available rooms and suites
  • Write letters and emails using proper spelling, grammar, and punctuation
  • Prepare incoming and outgoing mail and packages
  • Oversee maintenance of the reception and waiting area
  • Coordinate customer payments and billing
  • Buy the necessary supplies, snacks, and refreshments
  • Maintain cleanliness of the reception area
  • Work independently and collaboratively on assigned tasks

Front Desk Receptionist
Northwest Healthcare, Deming, MN
2008 – 2015

  • Acknowledged and greeted patients/families upon arrival
  • Registered patients and visitors on the sign-in sheet
  • Scheduled patient appointments on the phone
  • Coordinated with departments for consultant availability
  • Quickly responded to patient questions and concerns
  • Provided information regarding facility and billing options
  • Answered telephone and forwarded calls to concerned departments
  • Filled patient charts
  • Handled cashiering tasks
  • Maintained, cleaned, and sanitized the waiting area

Associate of Arts in Customer Service
Community College, Deming, MN | 2005


  • MS Office: Excel, Word, PowerPoint
  • Database, Internet, and Email

“My customer-focused approach and great attention to detail make me an exceptional contender.”

Superior references available on request

Receptionist Resume Sample 2
Experience: 5+ Years

Alexia Smith
Los Angeles, CA 65214
☏ (000) 741-8901
[email protected]

Flexible | Team-spirited | Honest | Polite


  • Detail-oriented and hardworking receptionist with 5+ years’ verifiable track record of handling reception and front desk areas
  • Ability to greet residents and clients
  • Highly skilled in answering and forwarding phone calls
  • Hands-on experience in receiving, sorting, and routing mail
  • Bilingual: English and Spanish


  • Complaints Management
  • Confidentiality Maintenance
  • Data Protection Act Compliance
  • Continued Professional Development 
  • Premise Security
  • Quality Assurance
  • Difficult People Handling
  • Conflict Resolution


  • MS Office: Word, PowerPoint, Excel, and Outlook
  • Software: NextGen
  • Typing Speed: 60 WPM
  • Fax and copier machines


IKEA, Los Angeles, CA
2018 – Present

  • Welcome visitors and determine the nature of the business
  • Direct the visitors to the appropriate department or employee
  • Answer 5 phone lines
  • Operate a PBX and multi-line telephone system
  • Receive, sort, and distribute mail
  • Monitor visitor access and issues pass
  • Order, receive, and maintain office supplies
  • Assemble listing packages
  • Help with document scanning

Key Achievements
– Reorganized the reception area, which increased overall efficiency by 30%.
– Implemented customer care strategies that led to a 50% reduction in complaints.

Front Desk Clerk
Memorial Hospital, Hallandale Beach, FL
2016 – 2018

  • Greeted patients and families
  • Provided guests with relevant information
  • Scheduled and confirmed patient appointments
  • Performed data entry using the NextGen software system
  • Effectively handled the patient grievances
  • Maintained confidential files and records

Associate of Arts in Public Relations
Hallandale Beach City College – Hallandale Beach, FL
Major: Front Office Management


  • Strong verbal and written communication skills
  • Deals promptly with emergencies
  • Precise attention to detail

“I am an efficient multi-tasker who is flexible with changing business requirements.”

Superior professional references are available


  1. Receptionist Resume No Experience
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Receptionist Job Description for Resume

The following job description statements will help you in building the EXPERIENCE or EMPLOYMENT section of your resume.

  • Greet visitors and clients as they enter the establishment and inquire how they may be assisted.
  • Provide relevant information and direct people toward concerned departments or employees.
  • Answer and forward telephone calls following company policies.
  • Provide instructions to visitors regarding office procedures.
  • Ensure that the reception area is clean and maintained at all times.
  • Handle filing activities and manage employee records.
  • Pick up, sort, and deliver mail to the correct recipients.
  • Plan and prepare meetings and conferences.
  • Take minutes of the meetings and ensure that they are documented properly.
  • Maintain an adequate level of office supplies and ensure their proper handling.
  • Manage reservations, cancellations, and no-shows in keeping with company policies and procedures.
  • Conduct and oversee regular security checks of the office and make sure that nothing is out of order.
  • Arrange for courier services.
  • Provide administrative support by handing out employee applications and assisting in filling them out.
  • Perform faxing, emailing, printing, and scanning activities.
  • Update appointments and schedule follow-up appointments as instructed.
  • Process payments for rendered services and assist in creating and disseminating memos and other official correspondence.
  • Supervise office maintenance activities and help with billing and accounting procedures.

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