An entry-level position in the customer service field requires excellent verbal and communication skills in addition to superior organizational and time management abilities.
The educational requirement for this job is usually a high school diploma, GED, or equivalent.
Writing an attractive cover letter is a tricky task for entry-level candidates, career changers, or fresh graduates with no prior experience in hand.
A good letter will draw the reader’s attention and entice him to read your attached resume.
Alternatively, a bad one can eliminate you from the race even before your résumé gets read. So, be careful!!
Keep in mind that a cover letter serves as the foreword to your résumé. You should never send a resume without a cover letter.
It should be tailored for every position in which you express interest. In addition, your career objective must be included in the letter.
In a cover letter for a customer service representative position (with no experience), use bullet statements in the second paragraph to draw the attention of the employer toward your transferable skills and abilities.
Take a look at the example below to get the basic idea. You can change the bullet points as per job requirements.
Entry Level Customer Service Cover Letter Sample (No Experience)
68 Dale Ave
Draper, UT 65983
April 28, 2022
Mr. Richard Joe
14 South Street
Draper, UT 69258
Dear Mr. Joe:
I am sending my resume as a job application for the position of Customer Service Representative at ActiveNetwork, as advertised in the Utah Journal. I personally use a number of your products and become very familiar with your fame and reliability in the market.
In keeping with the requirements stated in your job description, the following skills and abilities distinguish me:
– Highly skilled in handling walk-in customers, incoming calls, and email support requests
– Proven ability to rectify problems and answer general questions
– Able to educate customers by explaining product features and functionality
– Well-versed in creating and maintaining customer accounts
As a fresh and enthusiastic customer service professional with full of energy and enthusiasm, I’d appreciate the opportunity to discuss how my education and knowledge align well with your requirements. I will contact you within one week to find out the possibility of an interview. In the meantime, I can be reached at (000) 597-0247.
Thank you for your time and consideration, and I look forward to hearing from you.