As a customer service assistant, it is imperative that you create a resume to impress. However, writing a resume can be challenging if you are doing it for the first time. But it is not a hard thing to do.
In the entry-level customer service assistant cover letter, you can provide information about your skills and abilities profoundly when writing a resume.
In your resume for a customer service assistant position, it is important to focus on your knowledge of the work, rather than experience.
At this point, you won’t have the experience to talk about.
However, the skills that you have obtained from a certain internship, and information that you have derived from books and resources can make it great for you.
A resume sample for a customer service assistant with no experience is provided below:
Entry-Level Customer Service Assistant Resume Sample With No Experience
Preston Pyre
300 New Road, Greer, SC 57964
(000) 258-8564
[Email]
CUSTOMER SERVICE ASSISTANT
OBJECTIVE
Service-oriented individual, with a solid interest in working as a customer service assistant, seeking employment at ABC Company. Bringing knowledge of liaising with customers over the telephone, email, and in-person to provide high-quality services and ensure repeat business opportunities.
EDUCATION
Bachelor of Business Administration
South Carolina State University, Greer, SC – 2021
SKILLS & KNOWLEDGE
• Order Taking
• Selling and Marketing
• Visual Merchandising
• Service Arrangements
• Records Management
• Complaint Processing
• Tier-1 Service
• Quotes Generation
• Lead Generation and Follow-up
INTERNSHIP EXPERIENCE
Customer Service Intern
Macy’s, Greer, SC
1/2021 – 3/2021
• Greeted customers over the telephone, and in person, by following a preset script
• Inquired into customers’ specific requirements
• Interviewed customers in order to determine their likes and dislikes
• Provided information regarding offered products and services
• Generated quotes and timelines for service or product delivery
• Created and maintained records of all interactions with customers
LANGUAGES
English and Spanish
COMPUTER SKILLS
• CRM
• MS Office Applications
EXTRACURRICULAR ACTIVITIES
• Volunteered efforts for WWF, for four conservation programs
• Led a team of volunteers to assist at South Carolina’s biggest hospital
See also: Customer Service Assistant Cover Letter No Experience