Entry Level Customer Service Representative Resume Sample

Updated on: January 13, 2023

Writing an excellent Customer Service Representative Resume is an important step in your first job search journey.

When writing a resume, be sure to reference the job description provided by the employer and highlight your relevant skills, awards, and certifications that match the requirements.

You may also want to include a profile or objective statement that communicates your goals and qualifications.

The following resume sample will help you write an entry-level Customer Service Representative resume that best highlights your skills, knowledge, and abilities.

See also: Customer Service Representative Cover Letter No Experience

Entry Level Customer Service Representative Resume Sample
(No Experience)

Gloria Sims
837 National Street
Belle Fourche, SD 23452
(000) 258-9521
sim.glo @ email.com

A dedicated and resourceful graduate with a deep interest in the customer service arena, seeking employment at ABC Company. Able to work independently and use resources effectively. Great problem-solving skills, along with the ability to work with people from diverse backgrounds.

• Demonstrated knowledge of serving as a liaison between the company and customers, keeping a balance in loyalty
• Ability to respond to customers’ complaints in a positive and proactive manner
• Special talent for processing orders over the telephone, keeping accuracy as a baseline
• Able to research answers to difficult queries and present customers with solutions that demote complete satisfaction and recurring business

• Telephone manner • Communication
• Problem resolution • Account management
• Conflict resolution • Retail operations
• Technology savvy


Home Depot, Belle Fourche, FL
• Greeted customers and provided them with information on the store’s offers
• Escorted customers to their choice of aisles and demonstrated products
• Provided price and warranty information
• Took telephone calls and responded to inquiries
• Assisted customers through payment procedures and ensured that their purchases were packed and delivered efficiently
• Took and serviced complaints
• Handled requests for exchanges and returns

Bachelor’s Degree in Business Administration
Florida Business School, Belle Fourche, FL – 2022

• CRM Software
• MS Office Applications
• Internet, Outlook, and Social Media Interaction