Entry Level Customer Service Resume No Experience

Updated June 5, 2019

Overview

Customer service is the core of a company’s business success.

That is the reason employers pick and choose the people for this position who are a class apart and spend a lot of time training them.

 

Excellent customer services can make all the difference in business recurrence, and customer service personnel are provided with rigorous training.

If you are a new graduate and interested in providing customer services by obtaining a Customer Service job, the following resume will help you build your very first resume.

See also: Customer Service Cover Letter No Experience

 

 

Entry Level Customer Service Resume Example (No Experience)

 

Harris Doe
6378 Loveland Avenue, Loveland, OH 68793
(000) 801-7444 
[email protected]


Customer Service Representative

SUMMARY
A resourceful and self-motivated individual with a unique talent for providing superb customer service to the multicultural population. Effective communication and teamwork acumen. Demonstrated ability to excel in the fast-paced environment and thrive under pressure. Strong analytic and problem-solving skills. Enjoy exceeding customer expectations.

PROFESSIONAL SKILLS

  • Proactive go-getter attitude
  • Great phone etiquette
  • Critical thinker
  • Exceptional attention to detail

EDUCATION

Bachelor’s Degree in Business Administration
OHIO STATE UNIVERSITY – Loveland, OH – 2018
GPA: 3.21

Related Coursework:

  • Customer Service Principles
  • Quality of Customer Service
  • Customer Relationship Management
  • Motivation and Leadership in Customer Service
  • Customer Retention and Service Recovery
  • Conflict Management
  • Negotiation

WORK EXPERIENCE

Customer Service Intern
TechSmith Corporation – Okemos, MI | 1/2019-4/2019

  • Learned and understood the fundamental concepts of customer care
  • Utilized CRM software to resolve the complaints of customers
  • Assisted customers to ensure a positive experience
  • Handled and solved customers’ problems

COMPUTER SKILLS
Word, Excel, Internet, and E-mail

ADDITIONAL CAPABILITIES
• Excellent knowledge of attracting potential customers for business purposes
• Strong know-how of managing existing accounts regarding service and product knowledge
• Well versed in responding to customer requests in a time efficient manner
• Able to handle customer complaints according to company policies and protocols




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