Position Overview From banks to supermarkets, customer service assistants work with many companies. Wherever there is a need for handling customers, there are customer service assistants to do the job. In this role, it is your job to make sure that all customers are serviced excellently. A happy customer means a recurring business, which is… Read More »
Customers may be the essence of a company’s existence, but it is actually people working in the customer service department who are responsible for ensuring that customers stay happy and provide repeat business. People working as part of a customer service department are in constant contact with customers, so companies deem it essential to hire… Read More »
We have all had those moments where a customer service representative or team went above and beyond, leaving us feeling valued and satisfied. In those moments, a thank you is more than just two words; it’s a recognition of their exceptional effort. However, sometimes finding the right words to express our appreciation can be tricky.… Read More »
When it’s time to leave a customer service position, it’s important to do it the right way. Writing a resignation letter is a professional courtesy that can help you leave on good terms. This page offers an example of how to craft such a letter. The template below is designed to be a guideline for… Read More »
The objective statement is the first section of a resume that conveys your key skills and experience, as well as your enthusiasm to contribute to a specific company. In order to write a compelling customer service career objective statement, you have to communicate the values you can bring to the prospective company to entice the… Read More »
Position Overview Customer service specialists work with virtually all types of companies. Their work is to ensure the provision of exceptional customer services to gain customer loyalty and recurring business. Working directly under the supervision of a customer service manager, they respond to customers’ questions and attempt to resolve their problems. These professionals may… Read More »
Position Overview Customers are any company’s prime assets, and it is no wonder that so much importance is given to providing them with the best of services. Customer service managers are hired for the prime purpose of ensuring that a company’s customers remain happy and provide recurring business opportunities. Customer service managers are usually… Read More »
The customer service field requires energetic and well-spoken candidates. Therefore, a resume for customer service positions must highlight the candidate’s interpersonal skills and ability to handle client complaints and queries effectively. The following resume writing tips and a sample resume will help you write an excellent Customer Service Resume. How to Write a Great Resume for… Read More »
Since customer service is considered the most crucial aspect of a company’s work, it is no wonder that interviews conducted to hire customer service representatives are detailed and full of scrutiny. Employers tend to pay particular attention to the body language of candidates as much depends on how a candidate presents himself or herself. If… Read More »
Position Overview Customer service is a vast concept that encompasses a great many positions. Many people work on an array of positions in customer services. While each of them has different duties that they need to perform, their goal is the same – customer satisfaction. An individual can work in many positions in customer… Read More »