An accomplishment is worth ten work experiences. Yes, we coined this ourselves, but it is not far from the truth. Work experience does give us a lot of pride, but at the end of the day, it is what you have accomplished through your experience that matters the most. And when you are in the… Read More »
The skills set that you possess to make your resume (and cover letter) a more profound read, than when you write them without skills. Every employer wants to know what you are capable of before you are hired. If you want an employer to be impressed with your candidature beforehand, make sure that you provide him… Read More »
Imagine reading 5 different types of resumes, you will find out that each of them has a different way of opening. But each one of them will have one thing in common – an objective statement, which is dedicated to introducing you as a worthwhile candidate for a customer service agent position. In order to… Read More »
Your resume for the customer service agent position is a clear reflection of your qualifications, skills, experiences, and accomplishments. A resume should provide the hiring manager with an overview of all these – and more. Just like the resume example below: Customer Service Agent Resume Sample Samuel Pitt552 Green Drive Alexandria, LA 92010 (000) 999-2510 sampitt @… Read More »
Once you have decided to leave the organization where you are working as a customer service representative, it is time to write a formal resignation letter. Working as a customer service representative means that you have much responsibility on your shoulders as far as handing over your work is concerned. In this role, you may… Read More »
Customer service is, by far, the most challenging job in the world as there is no way that you can please all customers – despite your employer insisting that you do. This is especially true of the hospitality industry where the need for excellent customer service is higher than ever – owing to the nature of… Read More »
We all know and appreciate the importance of a well-written resume for the Customer Service Agent position. But how does one make it? Well, a few things that you can do are to make sure you are using the right phrases and keywords as well as compelling titles. Exclude irrelevant information and proofread your resume at… Read More »
A well-crafted cover letter is an essential part of the job application process, particularly when applying for a customer service agent position. It allows you to showcase your skills, experience, and enthusiasm for the role. In this guide, we will provide you with a sample cover letter as well as valuable tips to help you… Read More »
A Customer Service or Ticketing Agent is one of the most important positions in the airline industry. If you enjoy international, multicultural, and multilingual environments, then it is a perfect field for you. In this role, you will require to communicate with and assist the multicultural population. You will need to be friendly and devoted… Read More »