Serving the purpose of creating a communication link with prospective employers, a cover letter for entry-level call center jobs is a critical job application tool.
For experienced professionals, writing cover letters may not be a problem as there is so much experience that they can rely on.
However, for entry-level people who have no experience in hand, cover letter writing may seem a daunting job.
Even though writing a Call Center cover letter with no experience may sound like a challenging task, there is much you can do to camouflage your lack of experience.
The choice of words and mentioning associated call center skills in a cover letter can do wonders especially if you are applying for a position that involves direct customer contact.
The following cover letter sample for a call center representative position with no experience may help you understand how this can be done.
Sample Entry Level Cover Letter for Call Center With No Experience
1029 Cower Street, Brooklyn, NY 44333
July 20, 2020
Mr. Charles Keith
Manager of Human Resources
The Resource Group
444 Linden Boulevard
Brooklyn, NY 44421
Dear Mr. Keith:
As a recent high school graduate with Class “A” Call Center Training, I would like to work as a Call Center Representative at The Resource Group. Skilled in dealing with customers on the telephone from different nationalities, I am confident that I will prove to be a positive addition to your company.
I offer an exceptional understanding of handling calls to help customers while ensuring their loyalty. Mainly, I am highly competent in handling both inbound service calls and outbound marketing calls and possess the ability to handle angry customers. Having said this, during one mock session at training, I was commended on my ability to handle a particularly “unhappy customer” by employing tactics to retain him despite the difficulty of the situation. Additionally, I am an extremely flexible individual and understand the need to work in a team which is the basis of all call center operations.
Intending to provide customers with a positive image of your company and to ensure recurring business, I present the enclosed resume for your review. I will call your office to ask for a convenient time for a meeting and can be reached at (000) 875-1254 if you need to speak with me.
Thank you for your time and consideration.