Call Center Customer Service Cover Letter Sample

Updated on: April 23, 2018

The main purpose of writing a cover letter is to make sure that you communicate to the hiring manager that there is no better person to hire than you.

And this is possible only if you are a self-aware individual, who knows what skills you possess, and how you can effectively use them to benefit a company.

Any cover letter that is written to provide information of one’s experience is sure to be rejected by a hiring manager, who will think it redundant because you have already placed it on your resume.

Focus on charting out your abilities and qualifications for the job, and you can be sure that the next step will be the interview stage. If your abilities match the requirements of the job, you will have a lot to say in your cover letter. If not, there may be a chance of your job application being rejected. Do not let the latter happen. Put great emphasis on your skills and you will go places.

Here is a cover letter sample for a customer service representative in a call center, to help you in writing your own:


Call Center Customer Service Cover Letter Example



April 23, 2018

Mr. Herbert Cole
Human Resource Manager
National Industries
99 Greth Road
Ann Arbor, MI18837


Dear Mr. Cole:

I fully comprehend that working as a call center customer services representative is no walk in the park. Offering exceptional diligence, along with a profound ability to pose as the face of the organization, I offer my services to National Industries in this capacity.

Over 4 years of experience of working as a customer services representative in a call center environment has prepared me extremely well to work in a challenging atmosphere. Owing to the fact that that I am well-versed in handling incoming calls to provide product and service information, along with a solid ability to handle a wide range of services in a customer support capacity, hiring me will mean immediate credit to your organization.

As someone who has exceptional problem-solving skills, aimed at customer retention, and repeats business opportunities, I will be an instant hit in your company. Moreover, I am positive that I will be a great contributory factor to your company due to exceptional communication, and solid troubleshooting skills.

If you are looking for an individual who has the capacity to create and maintain effective relationships with customers, I am the right person to hire. To further highlight the specifics of this claim, I will contact you during the week of May 1 to arrange a meeting time. Until then, please feel free to call me.

Thank you for your time and consideration.




Timothy Collins
(000) 999-9999

Enc: resume