Call Center Representative Cover Letter Sample

Updated on: June 28, 2019

It is not too complicated to write an effective cover letter for Call Center positions if you know your skills and accomplishments.

A covering letter is important because an employer will half decide your candidacy after reading it.


It is a reflection of a candidate in the sense that it tells a would-be employer how much mettle the candidate possesses to become successful in the call center industry.

The following cover letter for Call Center Representative Resume will assist you with making a stand-out job application.



Call Center Representative Cover Letter Example


Jessica Parker
656 2nd Street
Saint Joseph, MO 32488
(000) 222-8765

June 28, 2019

Ms. Ira Derek
Senior Manager (Human Resources)
NCO Group
52 Some Street
Saint Joseph, MO 32258


Dear Mrs. Derek:

I am an experienced call center representative looking to work in an environment that will give me ample chance to use my expertise in the call center industry. Having seen your advertisement in the newspaper, I found that NCO Group may be just such a place where I can contribute my skills and knowledge to maximize its efficiency and profits.

My experience as a call center representative has taught me something which I believe is the essence of every company’s work – i.e., communication and customer service. I am experienced in taking inbound calls from customers regarding products and services and can easily handle even the frustrated callers and customers.

I am also proficient in providing sales pitches to a potential customer and understand just when I need to end a sales call. My understanding of the fundamental technical aspects of products enables me to take both technical and nontechnical calls. My achievements in my present place of work include bringing 15 customers onboard in one day through sales calls.

My resume is herewith for your consideration. I would like to meet you to discuss this position in detail. I am available at (000) 222-8765 during the morning and afternoon time as I work the night shift. Additionally, I will call you by the end of this week to follow-up on my job application.

Thank you for your time and consideration.



Jessica Parker

Enc. Resume

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