If you’re aiming to create an impressive resume or CV for a waitress position, highlighting your accomplishments can set you apart from other candidates. Take a look at these 20 sample accomplishments and achievements that showcase the value you can bring to a restaurant or dining establishment.
Incorporating these achievements into your resume can help potential employers understand the impact you can make in a serving role.
20 Sample Accomplishments and Achievements for a Waitress CV and Resume
- Increased average table turnover rate by 15%, resulting in improved customer satisfaction and higher revenue for the restaurant.
- Consistently upsold menu items and beverages, increasing overall sales by 20%.
- Received 5-star ratings in 100+ performance reviews owing to excellent skills in greeting customers, escorting them to their tables, providing menus, and taking orders.
- Trained new staff members in customer service best practices, leading to a 25% improvement in overall customer satisfaction scores.
- Successfully handled a high volume of customer orders during peak hours, maintaining order accuracy and timeliness.
- Developed and maintained relationships with regular customers, resulting in a 15% increase in repeat business.
- Received recognition for exceptional teamwork and collaboration with kitchen staff, ensuring efficient and accurate order preparation.
- Implemented cost-saving measures in serving supplies and reduced waste, resulting in annual savings of $5,000.
- Developed and introduced a new dessert menu, leading to a 10% increase in dessert sales.
- Demonstrated exceptional conflict resolution skills, effectively de-escalating challenging customer situations.
- Spearheaded and organized successful special events and promotions, driving an increase in foot traffic and sales.
- Maintained cleanliness and organization of the serving area, earning consistent perfect scores on health and safety inspections.
- Acted as a mentor to new serving staff, ensuring consistent service standards and a positive team atmosphere.
- Collaborated with the management team to create and implement new standard operating procedures for serving staff.
- Recognized for outstanding punctuality and attendance, never missing a scheduled shift in five years of employment.
- Achieved a 95% average on customer satisfaction surveys over a two-year period.
- Successfully handled cash transactions and managed the checkout process during busy shifts, with zero discrepancies.
- Assisted in the successful launch of a new restaurant location, contributing to its rapid growth and positive customer feedback.
- Acted as a brand ambassador for the restaurant, participating in community events and representing the establishment positively.
- Demonstrated exceptional product knowledge, assisting customers with menu selections and special dietary requirements.
How to Write Achievements for a Waitress Resume?
When writing achievements for a waitress resume, it’s important to focus on specific contributions and quantifiable results. Here are 6 steps to effectively showcase your accomplishments:
1. Quantify Results:
Provide specific numbers, percentages, or other quantifiable metrics to demonstrate the impact of your achievements. For example, “Increased average table turnover rate by 15%,” or “Received 5-star ratings in 100+ performance reviews.”
2. Highlight Customer Service Skills:
Emphasize exceptional customer service abilities, such as upselling, handling challenging situations, and maintaining high customer satisfaction scores.
3. Showcase Teamwork and Leadership:
Highlight any leadership roles, teamwork accomplishments, or training initiatives that positively impacted the restaurant’s operations.
4. Demonstrate Cost-Effective Practices:
Illustrate any cost-saving measures, revenue increases, or efficiency improvements you implemented.
5. Include Special Projects or Events:
If you spearheaded successful promotions, events, or menu introductions, make sure to showcase these achievements.
6. Emphasize Consistency and Reliability:
If you have a strong record of punctuality, perfect attendance, or consistent high ratings, include these to demonstrate reliability.
By incorporating these steps, you can effectively communicate your value as a waitress and stand out to potential employers.