Waitresses are usually the face of any food service setting because they are sometime the only individual to which guests interact throughout their visit. How a waitress conducts herself and manages customers determines the overall image of the establishment.

Employers take special notice of the achievements of candidates applying for waitress position. They look closely at the accomplishments or Achievements section of resume as it determines what a candidate could bring to the employer and how she would perform in the future.

Position Scope

Waitresses greet customers, escort them to their tables, provide menus and take orders. Once an order has been placed, it is the job of a waitress to ensure that it is delivered in a time-efficient and accurate manner. Waitresses also ensure that the customers are constantly taken care of without invading their privacy. They keep in constant touch with customers to ensure that they have been provided with all that they need until their orders arrive. Once an order is delivered to customers, it is the waitress’s job to ensure that they are satisfied with the order.

Here are some examples of achievements for a waitress position. You can utilize these phrases when writing your resume or CV.

Sample Achievements for a Waitress CV / Resume

• Received “exceeds expectations” and “exemplary” ratings in five performance reviews in five years

• Reduced operating costs by $40k through managing inventory of redundant food items and eliminating them from the daily shopping list

• Provided exemplary service which increased guest base by 40% within 6 months

• Commended for multitasking in the largest and busiest section of the restaurant in peak hours

• Transformed an extremely difficult customer into a patron by leveraging strengths in premium quality services

• Achieved “Employee of the Month” award for five consecutive months following superior customer service performance and customer feedback

• Maintained perfect attendance for four years in a row

• Managed the cash register accurately for three months in the absence of the cashier

• Trained fifteen new waiters and waitresses for deployment to the restaurant’s branches across three states

• Resolved internal conflicts between waiters thereby setting an example for employee relations

• Redesigned the restaurant’s menu by providing valuable customer interest input and increasing patronage as a result