Top 20 Achievements for a Waitress Resume and CV

Updated on: January 14, 2024
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If you’re aiming to create an impressive resume or CV for a waitress position, highlighting your accomplishments can set you apart from other candidates. Take a look at these 20 sample accomplishments and achievements that showcase the value you can bring to a restaurant or dining establishment.

Incorporating these achievements into your resume can help potential employers understand the impact you can make in a serving role.

20 Sample Accomplishments and Achievements for a Waitress CV and Resume

  1. Increased average table turnover rate by 15%, resulting in improved customer satisfaction and higher revenue for the restaurant.
  2. Consistently upsold menu items and beverages, increasing overall sales by 20%.
  3. Received 5-star ratings in 100+ performance reviews owing to excellent skills in greeting customers, escorting them to their tables, providing menus, and taking orders.
  4. Trained new staff members in customer service best practices, leading to a 25% improvement in overall customer satisfaction scores.
  5. Successfully handled a high volume of customer orders during peak hours, maintaining order accuracy and timeliness.
  6. Developed and maintained relationships with regular customers, resulting in a 15% increase in repeat business.
  7. Received recognition for exceptional teamwork and collaboration with kitchen staff, ensuring efficient and accurate order preparation.
  8. Implemented cost-saving measures in serving supplies and reduced waste, resulting in annual savings of $5,000.
  9. Developed and introduced a new dessert menu, leading to a 10% increase in dessert sales.
  10. Demonstrated exceptional conflict resolution skills, effectively de-escalating challenging customer situations.
  11. Spearheaded and organized successful special events and promotions, driving an increase in foot traffic and sales.
  12. Maintained cleanliness and organization of the serving area, earning consistent perfect scores on health and safety inspections.
  13. Acted as a mentor to new serving staff, ensuring consistent service standards and a positive team atmosphere.
  14. Collaborated with the management team to create and implement new standard operating procedures for serving staff.
  15. Recognized for outstanding punctuality and attendance, never missing a scheduled shift in five years of employment.
  16. Achieved a 95% average on customer satisfaction surveys over a two-year period.
  17. Successfully handled cash transactions and managed the checkout process during busy shifts, with zero discrepancies.
  18. Assisted in the successful launch of a new restaurant location, contributing to its rapid growth and positive customer feedback.
  19. Acted as a brand ambassador for the restaurant, participating in community events and representing the establishment positively.
  20. Demonstrated exceptional product knowledge, assisting customers with menu selections and special dietary requirements.

How to Write Achievements for a Waitress Resume?

When writing achievements for a waitress resume, it’s important to focus on specific contributions and quantifiable results. Here are 6 steps to effectively showcase your accomplishments:

1. Quantify Results:
Provide specific numbers, percentages, or other quantifiable metrics to demonstrate the impact of your achievements. For example, “Increased average table turnover rate by 15%,” or “Received 5-star ratings in 100+ performance reviews.”

2. Highlight Customer Service Skills:
Emphasize exceptional customer service abilities, such as upselling, handling challenging situations, and maintaining high customer satisfaction scores.

3. Showcase Teamwork and Leadership:
Highlight any leadership roles, teamwork accomplishments, or training initiatives that positively impacted the restaurant’s operations.

4. Demonstrate Cost-Effective Practices:
Illustrate any cost-saving measures, revenue increases, or efficiency improvements you implemented.

5. Include Special Projects or Events:
If you spearheaded successful promotions, events, or menu introductions, make sure to showcase these achievements.

6. Emphasize Consistency and Reliability:
If you have a strong record of punctuality, perfect attendance, or consistent high ratings, include these to demonstrate reliability.

By incorporating these steps, you can effectively communicate your value as a waitress and stand out to potential employers.