Head Waiter / Waitress Resume Sample

Updated on April 21, 2016

A hundred and one things make a resume complete – that is, if you want to go down that road. If you think about detail, your resume writing effort will be a never-ending job. But aren’t details all that resumes are about? Perhaps. However, non relevant information actually gives a very bad impression.

So all you have to do when writing a resume is place all the relevant information that will intrigue the employer enough to want to meet you, and leave the rest to your interview-giving abilities.

Here is a resume sample to help you along:


Head Waiter / Waitress Resume Sample


Jacob Manning

998 Page Avenue ● Gilbert, AZ 55652 ● (000) 142-7484 ● jacman @ email . com


Performance Summary: Customer-service oriented individual with extensive experience of working in the food service industry. Highly qualified to handle “front of the house” by employing exceptional food service and supervision skills. Special talent for anticipating customers’ requirements and providing them with correlating food and beverage services. Effectively ensures that food service is performed in a professional manner at all times. Demonstrated expertise in distributing tasks to each waiter / waitress according to their specific abilities to handle them. Track record of preparing and presenting training programs, briefings and SOPs.


Relationship BuildingBusiness PlanningSupervision
Food PreparationPortioning ControlInventory Management
Restaurant SecurityComplaint EscalationWine Recommendations
Recruit DevelopmentFood Quality MaintenanceFine Dining

• Successfully arranged for an oversaw a large number of people for a party (197 customers) within the restaurant premises, without a single scuffle
• Trained 85 waiters and waitresses in providing exceptional customer services in a fine dining establishment
• Suggested incorporation of a diet menu for health conscious customers, increasing the customer base by 48%
• Increased staff morale by suggesting organization of teambuilding efforts on a monthly basis


Head Waiter (6/2010 to Present)
La Rouge, Gilbert, AZ

• Welcome customers and ensure that they are properly being looked after the wait staff
• Check reservations on a daily basis and ensure that reserved tables are properly set and tagged
• Ascertain that the restaurant area is properly cleaned and set at all times
• Oversee inventory of supplies such as cutlery and condiments and coordinate efforts with suppliers to ensure timely acquisition
• Assist chefs with developing menus by providing them with feedback on customers’ preferences
• Provide wine recommendations and make customers aware of the day’s specials

Chef De Rang (5/2008 to 6/2010)
AA Hospitality, Gilbert, AZ

• Overaw the work of the wait staff to ensure delivery of exceptional customer services
• Responded to special requests in accordance to the restaurant’s policies and protocols
• Ascertained that all payments have been properly transacted
• Handled any discrepancies in an immediate fashion
• Managed complaints and suggestions to ensure customer retention and repeat business opportunities

Waiter (1/2002 to 5/2008)
Tenerife, Gilbert, AZ

• Greeted customers and escorted / directed them to their seats
• Offered menus and provided suggestions by explaining ingredients and cooking styles
• Took orders for food and beverage items and relayed orders to the kitchen area
• Followed up on orders and served food and beverage items after ensuring appropriate portioning
• Assisted cashiers in preparing checks and transacting cash and credit card payments
• Ascertained the cleanliness of the restaurant area and ensured that all tables were properly bussed

Graduate: Gilbert High School, Gilbert, AZ – 2000

About the Author

Sam Mogul, MBA (ITM & HR), is a passionate career expert with 15 years of experience in writing and reviewing resumes, cover letters, and career-related content. He founded CoverLettersAndResume in 2011 intending to help job seekers in their job search journey. If you have any questions or concerns, please feel free to Contact Us. Or visit our About Us page.

Published in Category: Waiter
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