Assistant Catering Director Job Description
Assistant catering directors provide support to catering directors in handling the details of events.
They work in the hospitality industry especially in hotels and companies which are dedicated to providing catering services.
Their main work involves coordinating the details of catering for every event that their company is handling.
This may include providing high-level support to the directors or even handling simple emailing tasks.
Working as an assistant catering director can provide you with great insight into how the catering business is run. It can also help you to qualify as a catering director eventually as the exposure and knowledge that you get working at this position are immense.
Assistant catering directors work with customers to understand the different catering needs; they confer with customers, take down notes and provide customers with information on how an event can be handled as far as catering is concerned. They need to be highly knowledgeable of the foodservice industry and popular catering trends to be able to work successfully in this position.
If you have a high school diploma and some catering experience, you can apply for an assistant catering director’s position.
Related: Catering Manager Resume
Assistant Catering Director Duties and Responsibilities
- Confer with customers to understand their catering needs and provide appropriate suggestions.
- Provide support to the catering director by researching customers and venues.
- Ensure that appropriate market competition data and information about new trends in catering are provided to the director.
- Coordinate the efforts of the catering staff in order to ensure proper event management.
- Make sure that food, beverages, and seating arrangements are properly managed.
- Prepare quotations of catering events and provide needed information to the director.
- Ensure that all quotations are in accordance with the standards provided by the catering director.
- Create invoices by making sure that all taxes and additional charges are put in.
- Coordinate efforts to rent audio and visual equipment.
- Work with kitchen staff to plan menus in accordance with the customers’ directions.
- Suggest alternative menu items in order to provide customers with variety.
- Follow up with customers in order to seal event catering agreements.
- Ensure customer satisfaction by responding to complaints and suggestions efficiently.
- Handle operational issues in a professional manner.
- Schedule catering staff schedules and ensure staff compliance.
- Maintain catering staff records and prepare payrolls.
- Provide members of the catering staff with information of food safety and hygiene.
- Educate catering staff about proper customer service and complaint handling.