Category Archives: Customer Service

Customer Service Coordinator Job Description, Duties, and Responsibilities

Position Overview A customer service coordinator’s job is a little more detailed and profound than that of a customer service agent. The former performs the same duties as the latter, with a pretty long list of added responsibilities. The main responsibility of a customer service coordinator is to create and maintain an effective liaison between… Read More »

Customer Service Coordinator Interview Questions and Answers

Interviews for customer service positions are highly overrated. They are not as hard as people make them out to be. Instead of using the word difficult, let’s word interviews as “tricky”. They are designed to trick interviewees into falling flat on their faces, even if they know exactly what the work is all about. Why… Read More »

Healthcare Customer Service Representative Job Description

A healthcare customer service representative works for a healthcare facility where his or her main job is to provide level 1 support to patients and their families. This includes assisting them with registration procedures, providing service and facility information, obtaining information such as medical histories, and coordinating delivery of care for registered patients. If you… Read More »

Entry-level New Customer Service Rep Cover Letter No Experience

People applying for customer service representative positions will need to pay special attention to what they write in their cover letters.  When you write an entry-level cover letter for a customer service representative position, make sure that it is concrete your skills and knowledge. In your cover letter, you should focus on your passion and… Read More »