PC Technician Resume Sample [+Job Duties, Skills]

Updated on: July 29, 2023

PC technicians are the most specialized professionals who install, diagnose, and troubleshoot computer hardware and software to ensure optimal workstation performance. They are required to be experts in handling computers, networks, and all types of operating systems.

In order to apply for a PC Technician job, you should write a compelling resume.

Here is a step-by-step guide on how to write a resume for a PC technician position:

1. Contact Information:
Start by including your full name, phone number, email address, and optionally, your LinkedIn profile.

2. Resume Summary or objective:
Write a concise summary or objective highlighting your technical skills and experience as a PC technician. Make sure it aligns with the requirements of the employer.

3. Technical Skills:
Create a separate section to list your technical skills. Include software, hardware, operating systems, and any specific tools or programming languages you are proficient in.

4. Professional Experience:
List your previous work experience, starting with your most recent job. Include the company name, job title, dates of employment, and a brief description of your responsibilities and achievements. Focus on your technical skills, troubleshooting abilities, and any relevant certifications.

5. Achievements and Awards:
If you have received any awards or recognition for your work as a PC technician, mention them in this section. This can help showcase your dedication and expertise.

6. Certifications and Training:
Highlight any additional certifications or training courses related to PC technician work. Include the certification name, the issuing organization, and the date obtained.

7. Education:
Mention your highest level of education, including your degree, school name, location, and graduation year. If you have any computer-related certifications (e.g., CompTIA A+, Microsoft Certified Solutions Associate), include them here.

8. References:
If possible, provide references from previous employers or colleagues who can vouch for your technical skills and work ethic. Make sure to obtain their permission before including their contact information.

9. Proofread and Format:
Revisit your resume to ensure there are no grammatical errors or typos. Use a clean and professional format, and consider using bullet points to make it easy to read.


Job seekers who are looking for a PC technician position can use the following resume samples.

PC Technician Resume Sample 1

Sara Brown
333 Wentworth Avenue
Houston, TX
(000) 854-8536

A+, CCNP, and MCSE Certified

Dedicated and resourceful Computer Technician with 12+ years of extensive experience in testing, installing, repairing, and maintaining a diverse range of hardware, software, and peripherals. Track record of providing quality tier-1 support and customer service. Demonstrated ability to organize incoming tickets and work orders. Known for maintaining a safe, friendly, and responsible work environment.

• Installation: All kinds of hardware (Branded and non-branded), windows, software, applications, and antivirus
• Troubleshooting: Failure identification, desktop/laptop/printer break-fix, servers, and workstations management
• Operating Systems: Windows, Linux, and Macintosh
• Computer Networks: LAN/WAN/MAN, Cabling
• User Account Management and Training
• Customer Service / CRM
• MS Office Suite


PC Technician                                             
Orkin Technologies, Jemison, AL
Jan 2015 – Present
• Redesign and implement a more efficient network system, resulting in optimal performance of all workstations.
• Troubleshoot an extremely challenging software problem with a standalone PC.
• Install hardware and software on standalone personal computers and laptops.
• Ensure maintenance of end-user workstations and peripheral devices.
• Assist in providing desktop application solutions.
• Quickly respond to technical assistance requests.
• Manage testing procedures for newly installed hardware and software applications.
• Ensure timely repair of the PC-related equipment.
• Help with network troubleshooting procedures.
• Provide backup to the network administrator.
• Install and update antivirus programs regularly.

Computer Technician                                            
TEKNO, Houston, TX
Aug 2011 – Jan 2015
• Introduced an antivirus solution that spanned both LANs and WANs using one server for control.
• Wrote a self-help troubleshooting manual to assist users in managing simple PC problems on their own and saving time.
• Resolved hardware and software issues.
• Maintained network and associated devices as allocated.
• Prepared reports on network and network tools supplies.
• Liaised with IT network providers regarding the latest technical queries.
• Provided standby help on computer-related issues to end-users.

Technical Intern                                          
TEKNO, Houston, TX
Jan 2006 – Aug 2007
• Assisted in installing and maintaining computer systems
• Provided basic troubleshooting services
• Documented troubleshooting activities and prepared technical logs
• Supported in the configuration of computer networks

Bachelor’s Degree in Computer Science
Texas State University, Houston, TX – 2005

PC Technician Resume Sample 2

John Doe
123 Main Street, Houston, TX
(000) 123-4567
[email protected]

Highly skilled and detail-oriented PC Technician with 3 years of experience in diagnosing, troubleshooting, and resolving computer hardware and software issues. Poised to utilize my technical expertise and provide exceptional support to clients of [Company Name].


  • Excellent knowledge of computer hardware, software, and networking.
  • Strong troubleshooting and problem-solving skills.
  • Proficient in installing, configuring, and upgrading computer systems.
  • Familiarity with operating systems such as Windows and macOS.
  • Ability to effectively communicate technical information to non-technical individuals.
  • Strong customer service and interpersonal skills.

Professional Experience

PC Technician
XYZ Company, Houston, TX
(Jun 2021 – Present)

  • Install, upgrade, and maintain computer systems and software.
  • Diagnose and resolve hardware, software, and network issues.
  • Provide technical support to end-users via phone, email, and in person.
  • Perform hardware and software repairs and upgrades.
  • Maintain documentation of computer systems, configurations, and repairs.

Help Desk Technician
ABC Company, Houston, TX
(Jan 2020 – Jun 2021)

  • Responded to help desk tickets and provided technical assistance to end-users.
  • Assisted with hardware and software installations and configurations.
  • Diagnosed and resolved computer problems and provided solutions.
  • Provided remote support using remote desktop tools.
  • Assisted with network troubleshooting and maintenance.

Bachelor’s Degree in Computer Science
City University, Houston, TX – 2020

A+ Certified IT Technician, 2020

Available upon request


PC Technician Duties and Responsibilities

  • Take telephone calls and respond to customers problems regarding PC problems
  • Guide customers through procedures to fix their PC problems
  • Service walk-in customers by providing them with information on problems with their PCs
  • Install hardware and software systems and upgrade existing systems to meet requirements
  • Test PCs to ensure that they are working appropriately
  • Service printers, scanners, and other peripheral equipment to ensure that they are working correctly
  • Repair computer system hardware and install additional modules such as sound cards and video cards
  • Troubleshoot problems with systems and perform maintenance measures
  • Install and update software programs such as antivirus and antimalware
  • Ensure complete recoverability of systems and applications in case of crashes
  • Provide network and remote connectivity
  • Document instances of hardware failure and installations
  • Monitor individual PC performance and support implementation of LANs and WANs
  • Test individual systems and networks to ensure that they are working properly
  • Prepare cost estimates for new system components and installations
  • Visit customers’ homes to set up their PCs and peripheral equipment such as scanners and printers
  • Set up computer security measures and ensure that any breaches of security are addressed immediately

PC Technician Skills for Resume 

Hard Skills
  • Hardware troubleshooting
  • Software installation and configuration
  • Operating system knowledge
  • Network troubleshooting
  • Data backup and recovery
  • Virus and malware removal
  • System optimization
  • Remote desktop support
  • Troubleshooting peripherals
  • IT security
  • Hardware repair
  • Software updates and patches
  • Remote support tools
  • Documentation
  • Hardware and software upgrades
Soft Skills
  • Customer service
  • Problem-solving
  • Communication
  • Time management
  • Teamwork

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