A Receptionist Skills Resume is very useful for entry-level candidates or career changers who have no prior experience. In this kind of resume, you should highlight your customer service and general office skills in order to be considered for this position.

Important skills to list in your receptionist resume include communication, multitasking, computer, clerical, customer care, filing and data entry. Indicate if you are able to speak another language in your resume’s “Skills” section.

Remember, each resume and cover letter for receptionist position should be tailored for the specific requirements of the employer. Never try to duplicate the job description, but relate and write it in your own words.

Let us have a look at what a skills-resume for a receptionist should look like.


Receptionist Skills Resume Example


(009) 999-9876
barbara @ email . com
BARBARA ASHTON11 Highway 782
Rawlins, WY 77733

CAREER OBJECTIVE: Energetic multitasker seeking a challenging position as a Receptionist with NDA Docks bringing superb front desk skills and clerical abilities in order to provide the company with exceptional customer care and administrative services.

• Over 3 years’ extensive experience in front desk and customer service capacities
• Highly skilled in handling incoming calls and routing them appropriately
• In depth knowledge of maintaining office supplies and related inventory
• Well versed in data entry procedures and practices
• Computer – MS Office Suite, Office Management Software and Spreadsheets
• Bilingual – English and Mandarin

• Strong interpersonal and communication skills
• Can-do attitude and ability to think outside the box
• High attention to detail
• Able to stand for extended periods of time
• Avid understanding of front desk operations
• Good time management skills
• Excellent telephone etiquette
• In depth knowledge of administrative and clerical protocols
• Knowledge of customer services practices

May 2010 – Present
Accelerated Technology – Rawlins, WY 77733
• Open office in the mornings and close down in the evening
• Handle incoming calls and emails and routing appropriately
• Greet office visitors
• Maintain cleanliness of the office premises
• Maintain inventories and supplies
• Complete check requests and purchase orders
• Assist HR with hiring procedures and related paperwork
• Provide data support to all departments

Jan 2009 – May 2010
Pan Pacific Hotels and Resorts – Seattle, WA
Front Desk Agent
• Greeted guests and processed their check-ins
• Confirmed reservations and assigned rooms
• Processed all payment types including cash, checks, debit and credit cards
• Answered, recorded, and routed phone calls to appropriate person
• Coordinated with housekeeping and parking staff
• Offered guests with appropriate directions
• Ran daily reports on computer system

High School Diploma – 2008