It is true that some interviews are more complicated than others – like those for sales positions.
The difficulty of an interview depends on how much importance an employer gives to a position. A sales position is directly accountable for ensuring the business of a company. Therefore, it only makes sense to hire people who have a passion and talent to increase sales.
Interview questions for a sales girl position will be aimed at determining:
- How much you know about customer service and sales.
- How well you can handle customer complaints.
- Whether or not you can up-sell and ensure recurring business.
- If you have a friendly personality.
Your manner and how you conduct yourself at the interview will be closely watched to make sure that you go in with a positive attitude.
Related: Sales Girl Resume
Here are some questions that you may be asked during the interview:
8 Common Sales Girl Interview Questions and Answers
1. Why do you think that sales is the most suitable career for you?
I believe that I have the skills, patience, and qualifications that are necessary to work as a salesgirl. Possessing the right attitude and the ability to implement strategies to impress prospective clients is my forte.
2. Many sales personnel are uncomfortable making cold calls. Does it bother you? Why or why not?
No. Making cold calls do not bother me. This is part of a sales girl’s work, and I am quite well-versed in handling outbound sales calls.
3. How do you handle rejection?
Not making a sale when you want to is all in a day’s work for a salesgirl. It is no big deal. I do not dwell on failure. I look forward to the next opportunity.
4. What do you find most difficult about working as a salesgirl?
I enjoy my work immensely and do not concentrate on the difficulties associated with it. To be honest, working as a salesgirl is challenging on many levels, but one has to work around the challenges to be successful.
5. Tell us a little about the duties that you have performed in a sales capacity?
I have primarily worked as a salesgirl in the retail arena. My experience is quite vast. Some duties that I performed were:
• Greeting customers and engaging them in conversation
• Finding out customers’ buying requirements
• Leading customers to their desired products
• Assisting in choosing the right items
• Demonstrating product features and benefits
• Performing upselling activities
• Running customers through payment procedures
• Bagging items, and delivering them to cars
• Providing aftersales services information
• Stocking shelves, and arranging items
• Monitoring inventory levels
• Handling returns and exchanges according to policies and procedures
6. Speaking of upselling, what has been your experience with it?
I have mastered the art of upselling. Over the last 3 years, I have sold an extra product for 90% of the main items that I have sold. I possess the ability to gauge what additional items customers may need, and suggestively sell them.
7. How do you handle demanding customers?
My way to handle demanding customers is quite simple. I remain polite and listen to their problems or complaints. I never interrupt. Once I know that the customer has said it all, I analyze the situation and try to satisfy the customer as much as possible.
8. What are your 5-year plans?
I want to eventually work as a sales manager, for which I am working extremely hard.