Room Attendant Resume Sample

Updated on March 22, 2016

Overview

Generic resumes for room attendant position have nearly dropped dead, so it is time for you to concentrate on writing targeted ones. Generic resumes are deemed candidate-centered, making employers feel that you are in it for yourself only. When you send an employer-centered resume, you pave the way for yourself as employers tend to believe that you want to genuinely contribute to their cause.

A sample of an employer-centered resume is given below.

See also: Room Attendant Resume with Less or No Experience

 

Room Attendant Resume Sample

 

Nicholas Palmer

8330 Pear Street ● Maywood, NE 12560 ● (000) 121-5452 ● nickpalm @ email . com


ROOM ATTENDANT

Performance Summary: Driven Room Attendant who is acknowledged for talents in providing exceptional housekeeping services in sync with set customer service protocols. Highly experienced in reviewing daily inventories of rooms, arrivals and departures and performing quality cleaning services. Efficiently performs daily cleaning of guestrooms in accordance with the standards set by the facility.

CORE COMPETENCIES

• Room Sanitation• Waste Disposal• Inventory Management
• Supplies Replenishment• Stock Replacement• Laundry Service
• Repair/Maintenance• Equipment Operations• Guest Assistance
• Minibar Monitoring• Guest Security• Room Status Identification

PROFESSIONAL EXPERIENCE

Room Attendant
Holiday Inn, Maywood, NE | 12/2015 to Present
• Implemented a safe waste disposal procedure which placed the hotel on level 1 of the Best Hotels
• Streamlined inventory control procedures by ensuring that procurement activities are managed within the first 5 days of the month, resulting in no low stock issues eventually
• Singlehandedly repaired a guest room’s air conditioning unit in the absence of HVAC staff, just in time for a new guest to check in
• Greet guests after they check in and assist them in locating their rooms
• Demonstrate the use of electronic keys to new guests and provide them with information on how to store them
• Assist guests in storing their luggage in the rooms and provide information of paid and complementary items in the minibar
• Handle cleaning and maintenance duties within guestrooms, including dusting and vacuuming
• Empty waste baskets and ashtrays and ensure that waste disposal activities are performed in a safe manner
• Replenish bathroom supplies and make sure that bathrooms are cleaned / washed and sanitized frequently

Room Attendant
Hyatt, Maywood, NE | 6/2007 to 12/2015
• Managed to retain a regular customer who threatened to “take business elsewhere” (due to an error made by another room attendant), by providing him with exceptional services prior to checkout, resulting in him changing his mind
• Performed periodic heavy cleaning of guest rooms by following strict sanitation standards
• Attended to guests’ specific requests, especially for additional services, in a prompt manner
• Maintained a welcoming and homelike environment aimed at making guests feel valued and welcome
• Handle guests’ laundry needs and change linen as and when required or requested by guests
• Report any maintenance or repair issues to the management and handle minor problems such as changing bulbs in a prompt manner
• Assume responsibility for items left behind by guests by ensuring that they are handed over to the manager

Custodian
High Hotels, Maywood, NE | 5/2002 to 6/2007
• Swept and mopped floors in rooms, hallways, waiting areas and offices
• Vacuumed and shampooed carpets and ensured that curtains and blinds were properly cleaned and maintained
• Scrubbed bathroom and kitchen floors and counters and made arrangements for sanitation procedures to be carried out
• Collected soiled linen and towels from guest rooms, rest rooms and kitchen, properly tagged them and transported them to the laundry area
• Replenished supplies such as soap, shampoo and towels in guestroom bathrooms and lobby rest rooms

EDUCATION
High School Diploma
St. Adam’s High School, Maywood, NE – 2001