Housekeeping Room Attendants or Hosts contribute to the organization to attain the high level of guest service. They welcome and assist guests while maintaining the high standards of excellence.
They are required to create an outstanding experience for hotel guests by offering them a ‘better than home’ environment with welcoming, accommodating and extraordinary service.
Room attendants also maintain the sanitation standards of the guest rooms.
A high school diploma along with some cleaning experience, as well as excellent communication skills are prerequisites for this job.
If you are seeking a position of room attendant, you need to build a good resume to get an interview. The following sample resume will help you make a good resume for room attendant position.
Related: Room Attendant Cover Letter
Room Attendant Skills Resume Sample
Sara. K Smith
25 Pacific Avenue, Peterborough, ON 1C1 D5S
(000) 102-2541 ~ Email
Talented and forward-thinking hospitality professional with eight years’ successful track record as a Room Attendant. Known to focus attention on guest’s needs. Highly responsible and reliable with the ability to remain calm and friendly at all times. Enjoy working in a team-oriented environment. Eager to meet and exceed the sales and customer service goals.
• Very professional attitude
• Customer service acumen
• Time management
• Ability to follow instructions
|• Ability to work independently|
• Physical mobility and staying power
• Good communication skills
• Workplace Hazardous Materials •Information System (WHMIS)
The City Hotel, Peterborough, ON | 2014 – Present
• Dust and clean room decorations, appliances, and structural surfaces.
• Change linen and make beds.
• Clean showers, tubs, sinks and toilet items.
• Vacuum and brush carpets and floors.
• Mop floors as required.
• Dust, brush, polish and vacuum furniture.
• Record room condition on work assignment sheets.
• Give information to guests regarding hotel services and facilities.
Hyatt, Peterborough, ON | 2009 – 2014
• Provided information to guests regarding local attractions/services.
• Prepared rooms for guests
• Responded to particular guest requests, such as delivering newspapers or cleaning a spill.
• Listened to the guests’ requests or complaints and acted accordingly.
• Reported lost and found articles, safety problems, or particular room issues to supervisor.
• Maintained storeroom and stocked carts.
• Emptied linen from maintenance cart into the laundry cart.
• Removed worn guest amenities, and handled garbage.
• Refilled guest amenities and supplies.
CITY COLLEGE OF ONTARIO, Peterborough, ON
Diploma in Hospitality – 2002