A PBX or private branch exchange operator deals with incoming and outgoing telephone calls for a specific organization. They perform many functions for the company they work for.
Also, they handle incoming calls and create connections between outside callers and internal lines, and vice versa.
Many candidates believe that a cover letter for the PBX Operator position is merely a waste of time.
In fact, it is a critical document that shows what the candidate is all about in terms of work experience and personality.
So never miss this opportunity to persuade the hiring manager to read your resume and invite you for an interview.
Take a look at the following sample which will give you a good idea of how to write a cover letter for a PBX Operator resume.
See also: Telephone Operator Cover Letter
PBX Operator Cover Letter Example
1236 Smallwood Place
Woodbury, NJ 77222
September 16, 2022
Mr. Brian Jones
998 Ocean Avenue
Woodbury, NJ 54754
Dear Mr. Jones:
I m excited to apply for the PBX operator position at Kimpton Hotel. My expertise in operating multiple telephone lines by using a clear and concise voice combined with my ability to work well under stressful situations makes me a perfect candidate for this role.
Understanding the fact that a PABX operator is often the first person a customer speaks to when he calls in, I always strive to provide excellent first-tier services. I am highly skilled in answering and directing all incoming calls to the hotel in a professional, pleasant manner that promotes a positive image. Also, I am quite proficient in handling even the most irate customers without losing my temper.
I am familiar with both manual switchboards and digital ones and able to troubleshoot most problems associated with them. My strong organizational skills and ability to work well in a fast-paced environment will help me to contribute to your bottom line. My attached resume summarizes my career profile and skills.
As an enthusiastic telephone operator, I would like to meet with you to discuss your needs and my relevant expertise in detail. I will call your office in a couple of days to set up an appointment with you and will be available at (000) 854-8547 if you need to speak to me regarding my credentials.
Thank you for your time and consideration in this regard.