A telephone operator cover letter should contain information about your knowledge of managing a multiple-line telephone system or PBX along with responding to queries and concerns of outside callers and staff.
Excellent communication skills are highly desirable for this position, so you need to mention the same in your cover letter.
The following cover letter for the telephone operator resume is written in a contemporary pattern.
Feel free to modify it as per the job description and your abilities.
Telephone Operator Cover Letter Example
254 West Street, # 3S
New York, NY 65587
November 7, 2022
Ms. Anglia Charles
Manager of Human Resources
25 New Bond Street
New York, NY 54110
Dear Ms. Charles:
As a driven individual with excellent communication skills, I am writing to express my interest in the Telephone Operator position currently available at Marriott New York. After carefully examining all of your job descriptions, I found myself a good fit. I look forward to this job as an opportunity to combine my enthusiasm and skills for the success of Marriott.
Throughout my two years of substantial experience as a receptionist and telephone operator, I have gained much expertise in PABX handling, call answering and forwarding, and customer service. At my previous job, I was responsible for answering all incoming and outgoing calls, managing different kinds of data records, and acting as a receptionist/exchange assistant. I have a demonstrated ability to contact employees and guests in case of an emergency or change in the usual routine, through emails or calls.
Throughout my career, I have maintained the highest customer service standards. I am known to stay calm in emergencies and stressful circumstances while keeping a strong focus on my work. The enclosed resume details my talents and qualifications as a telephone operator.
As an enthusiastic Telephone Operator, I would like to meet with you to discuss this position and your needs in detail. I will contact your office next week to follow up and can also be reached at (000) 854-0209 in the interim.
Thank you for your time and consideration, and I look forward to hearing from you.