Category Archives: Customer Service

It is best if an airline customer service agent has experience. But that does not mean that an individual without experience cannot apply for this position.   In fact, all that you have to do is write a rocking cover letter to convince the hiring manager that you are ready to take on the job!… Read More »

One of the main reasons to reject a resume is the format that it is presented in. Readability is very important. To see how you can make sure that your resume is not put in the archives folder, take a look at the following format:       Call Centre Customer Service Resume Example  … Read More »

The main purpose of writing a cover letter is to make sure that you communicate to the hiring manager that there is no better person to hire than you. And this is possible only if you are a self-aware individual, who knows what skills you possess, and how you can effectively use them to benefit… Read More »

There is a lot of evidence to prove that skills are your best virtues. When you apply for a Call Center Customer Service position, you have to make sure that you outline your abilities in a profound manner, allowing the hiring manager to zero in on your capabilities. These can be highlighted in both cover… Read More »

Position Overview A call center customer service representative has one of the most critical jobs in a call center. It is his or her duty to provide customers with the right type of information regarding the company’s products and services. People working at this position work over the telephone, or through emails to provide customers… Read More »

An expression of interest is a cover letter, which is written in somewhat different circumstances than a regular cover letter. You write a cover letter when you have something to bank on – an advertisement for a position, or mention of a job vacancy on a website. An expression of interest is written in situations… Read More »

Position Overview A medical billing customer service representative is responsible for contacting insurance carriers, patients, and other facilities to obtain information on accounts, and to identify issues and resolve them. These individuals are hired specifically to provide medical billing companies or medical concerns with assistance in sorting out their billing work, and creating and maintaining… Read More »

Think of resume summaries as extended versions of objectives. They both serve the same purpose but are used in different circumstances. You would want to use a resume summary when you are applying for a customer service position for which you have had loads of experience. This way, you have the leeway of writing a… Read More »

You may have seen a dozen or so resumes that do not begin with an objective. How do they make you feel? If “uncomfortable” is your answer, then you will know exactly why we have bothered to write what we are writing now! Resumes that do not host objectives are incomplete, which is why one… Read More »