There is no way that you can get out of writing a cover letter to apply for a customer service assistant position. If you want the job, you have to make it known that you exist. And the best way to do this is through the cover letter.
Even if you haven’t held a job in this capacity, and are technically a rookie, you can still write a cover letter that will get you an interview. How? Keep reading!
Typically, your cover letter should focus on the main reason that you are such a hot candidate to consider – even though you have no experience.
In the good news department, the experience is seldom an issue at the entry-level, or even in cover letters per se.
However, you do have to concentrate on information such as your knowledge of providing excellent services to customers, and ensuring repeat business through your efforts.
A cover letter sample for a customer service assistant with no previous experience is provided here:
Customer Service Assistant Cover Letter No Experience
Vin Dalton
(000) 138-0998
vin@emailcom
March 29, 2021
Mr. Frank Pegg
Human Resources Manager
Pearson Markets
451 East Road
Mount Pleasant, SC 46123
Dear Mr. Pegg:
Having seen your Customer Service Assistant job advertisement in the Daily News, I could not help but further explore this opportunity. Upon matching my skills with your job description, I have come up with a perfect alignment, which I believe that both of us should explore further.
I have recently graduated with a business degree, and would not like to put my knowledge to work. With a major in customer services, I am positive that I can do this quite effectively. As someone who is customer service oriented, I leave no stone unturned to ensure that customer satisfaction is made a priority.
During an internship at Benz, I acquired much information about liaising with clients through different mediums and providing them with service and product information in a profound manner. Specifically, my skills lie in reaching out to customers and ensuring that their buying experience is consistently positive. With my knowledge of providing repeat business opportunities and customer retention, I am positive that I will be a favorite employee soon.
It would be wonderful to meet in person so that I can further elaborate on this. I will contact your office soon and can be reached at (000) 138-0998 if required. Thank you for your consideration of me as a candidate for the Customer Service Assistant position at Pearson Markets.
Sincerely,
Vin Dalton