Position Overview

A Customer Service or Ticketing Agent is one of the most important position of airline industry.  If you enjoy international, multicultural and multilingual environment, this is your opportunity. In this role, you will require to thrive on talking with and assisting others. You need to be friendly and devoted to improving every passenger’s travel experience.

An effective cover letter for an Airline Customer Service Agent Resume is very important to get this job / interview call successfully. Following sample will help you making a good cover letter.


 Airline Customer Service Agent Cover Letter Sample 


547 NW Street
Jersey City, NJ 58847

December 31, 2015

Mr. Joseph Andrew
Hiring Manager
US Global Airline
25 Some Street
Jersey City, NJ 54221


Dear Mr. Andrew:

As a passionate airline customer service professional, I am pleased to submit my application at US Global Airline. My post graduate diploma in Customer Service and three years of extensive experience with Delta Airlines makes me a perfect contender for this position.

Through my hands-on experience, I developed expertise which would be helpful for me to contribute to your continuing success. For instance, I am highly skilled in greeting and checking-in guests / passengers, creating new reservation, assigning seats, issuing boarding passes, handling customer questions, organizing the safe loading and unloading of passengers and performing baggage service. My enclosed resume will provide you with complete details of my skills and experience in the customer service arena.

I would like to join your team as a customer service agent where I believe that my skills and experience will be fully utilized. May I meet with you personally to talk about this position and what I can bring to the team? I will contact you next week to follow-up. In the meantime, I can be reached at (999) 989-9019.

Thank you for your time and consideration.



John Doe