Shipping / Receiving Clerk Job Description

Updated on: June 15, 2019

Position Overview

One of the most critical jobs in a warehouse environment is that of the shipping and receiving clerk.

They are responsible for doing most of the work within a warehouse.


And a lot depends on them as far as customer satisfaction is concerned. Who are these people, and what do they do exactly?

Shipping and receiving clerks are hired by large production companies or independent warehouses, where their work is to ensure that they pick up the right orders, pack them safely, check received goods for accuracy and ensure that the general incomings and outgoings within a warehouse are handled efficiently.

Typically, working as a shipping and receiving clerk does not require you to have formal education.

However, since you will be doing a lot of reading and some writing, it is crucial that you have both these skills in addition to a high school diploma or a GED.


Working as a shipping and receiving clerk will require you to be on your toes all the time.

You will have to spend hours on your feet since you will likely be working in a large place, with a lot of distance to cover.

If you are skilled in operating pallet jacks and forklifts, you may be fortunate enough to be chosen for the job immediately.

The following description is instrumental in building the experience section of Shipping Receiving Clerk Resume.


Shipping Receiving Clerk Job Description

• Receive incoming shipments and compare items to work orders provided by the supervisor

• Count items to ensure that the correct number has been received

• Determine storage areas for inbound shipments and allocate appropriate space within the warehouse

• Assist in physically moving incoming items to designated storage areas and supervise storage activities

• Look through work orders to determine order picking activities and pick orders according to the specific instructions provided

• Match order information in order cards with details on selected items to ensure conformity

• Operate forklifts to pick heavy boxes and transport them to checking areas

• Ascertain the quality and quantity of picked items and ensure that they are safely delivered to the delivery pallet

• Assist in loading and unloading trucks and determining safe ways of stacking items on the truck and safely retrieving items

• Record damaged or defective items and replace them according to company policies

• Handle returns and exchanges by ensuring that reverse distribution processes are followed properly

• Ascertain that all incoming and outgoing shipments are properly labeled and that correlating documents are available with each shipment

• Select the method of consignment utilizing knowledge of shipping procedures, routes, and rates

• Arrange for a carrier vehicle or pickup

• Compare the amount and the identification numbers of goods against orders

• Post weight and shipment charges

• Maintain files of shipping records

• Trace the missing or lost shipments

• Assemble wood and cardboard containers or pick pre-assembled containers

• Route products to departments

• Attach identifying information and delivery instructions on containers

• Organize records of goods shipped

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