Box Office Attendant Resume Sample

A box office attendant’s resume will only be paid attention to if it isn’t run of the mill. An employer will receive many resumes claiming that the candidate has “exceptional customer service skills” and is “sales driven” but unfortunately, that does not mean that the candidate is the right one for a box office attendant’s job. An individual needs much more than ordinary knowledge of providing customer services when performing duties in this role, which is why it is important for applicants to make sure that their resume edicts their abilities and experiences in previous, similar roles.

The following resume sample can help you write a possibly successful resume for a box office attendant’s position.


Box Office Attendant Resume Sample


Wilma Donor

11 NW 33rd Street ● Sunrise, FL 82736 ● (999) 999-9999,


Energetic professional with deep knowledge of operating complex ticketing systems and providing exceptional customer services during extreme rush hours. In-depth knowledge of handling POS systems and managing accounting duties.

• Functional knowledge of completing cash and credit transactions in exchange of tickets sold
• Able to maximize ticket sales by employing suggestive selling skills
• Comprehensive knowledge of popular sports, arts and media programs presently being run in the city
• Strong background in handling reporting and cash drawer balancing duties aimed at minimizing financial discrepancies


– Box Office Operations– Ticket Issuance– Customer Service
– Accounting Procedures– Premise Cleanliness– Cash Handling
– Returns Processing– Merchandise Packaging– Payment Calculation
– General Administration– Shelves Stocking– Health/Safety Precautions

• Introduced Theater Tech – a complete movie ticketing system – to the organization, thereby reducing ticket dispensing time by 46%
• Streamlined the ticketing process by employing anticipatory measures to determine interest in particular shows
• Increased ticket sales by $20000 by exercising suggestive selling skills to interest existing customers in watching back to back shows
• Decreased customer queue time by 50% by suggesting additional help on the same counter during weekends and popular shows


Box Office Attendant| Bear Theater Company, Sunrise, FL | 6/2010 to Present

• Greet customers as they arrive at the counter and inquire into their choice of show
• Provide specific information regarding shows such as dates and times
• Answer customers’ questions regarding availability of tickets and chosen seats
• Provide customers with alternative seating arrangements if their own choice of seats isn’t available
• Assist customers in choosing seats on the theater map
• Punch customers’ information in ticketing systems and print tickets
• Check printed tickets to confirm customers’ information and show date and time accuracy
• Inform customers of payment options and take payment in exchange of sold tickets
• Employ suggestive selling skills to market back to back shows and encourage sales of future shows
• Balance cash register at the end of each day by counting cash and ensuring that it corresponds to the amount of tickets sold

Usher | Frata Cinemas, Sunrise, FL | 1/2009 to 5/2010

• Assisted in selling tickets to customers during rush hours
• Streamlined queues outside ticketing houses to ensure chaos management
• Checked customers’ tickets to ensure that they have entered the correct show hall
• Escorted or directed customers to their seats
• Answered customers’ questions regarding theater policies and protocols
• Handled conflicts between customers and managed unruly customers according to cinema policies

High School Diploma: Grover High School, Sunrise, FL | 2008

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