Reservation agents are customer service professionals who receive incoming calls from either existing, potential or new customers.
They provide them with information regarding reservation logistics in a hotel, a flight or for car rentals depending on which area they are working in.
Reservation agents typically spend their day taking phone calls or servicing the walk-in customers. They provide them with timings, availability, cost, and logistics that go hand in hand with any reservation procedure.
The following is a cover letter sample for an entry level Reservation Agent position.
Cover Letter for Entry Level Reservation Agent No Experience
8922 Lake Bend Drive
Tuscaloosa, AL 89999
(000) 527-2010
March 28, 2018
Ms. Caroline Wayne
Manager Human Resources
Hyatt
400 College Road
Tuscaloosa, AL 89333
Dear Ms. Wayne:
Living the Values, Quality, Productivity and Teamwork; these are my key attributes which I would like to bring to Hyatt in the capacity of a Reservation Agent.
After my graduation, I am planning to pursue a career in the hospitality industry as I believe that this just may be what my vocation is. I am a hardworking individual who has excellent customer service skills and feels confident that your organization can be benefited from my fresh and unique working style.
I have always been commended for my great talent and attention to detail which is the prime reason that I decided to choose a career path that requires vocal promise. In last summer, I worked at the front desk of Viceroy Hotels for three months where I gained familiarity entire reservation process. I know just the right protocols to follow when answering telephones. Moreover, I know the importance of running a smooth organization and can manage conflict with precision and absolute discretion.
I have attached my resume with this letter for your perusal, and anticipate a meeting with you so I can portray my skills and suitability in a better manner. I am available for an immediate interview and look forward to seeing you in person soon.
Thank you for your time and consideration.
Sincerely,
(Signature)
Jemima Lola
Enc. Resume