Reservation agents work on helplines of different companies depending on their setting. They may work in airline offices, car rental offices, and hotels. They take calls from customers and provide them with information on schedules, tickets, and pricing and also make reservations on the phone. A reservation helpline is usually open 24 hours a day with… Read More »
Reservation agents are customer service professionals who receive incoming calls from either existing, potential, or new customers. They provide them with information regarding reservation logistics in a hotel, a flight, or car rentals depending on which area they are working in. Reservation agents typically spend their day taking phone calls or servicing walk-in customers. They… Read More »
There are several positions that come under the broad category of reservation agents. It includes travel reservation agents, airline reservation agents, hotel reservation agents, train station reservation agents, and bus reservation agents. There is no formal education required to apply for a reservation agent position. Employers usually give on the job training to newly hired… Read More »