Office managers are considered to be key people in the overall administration of an office. They provide necessary services that are important in ensuring that all operations within an office runs smoothly. Often, an office manager is responsible for overseeing administrative staff which may include receptionists, clerks, assistants and secretaries.

Office managers need to empower junior staff to motivate them working more efficiently. They act as liaison between departments within the company and also interact with external agencies. Office managers are expected to maintain effective operations. They do this by delegating some of their responsibilities to the junior staff and taking up supervisory duties in order to ensure that an office functions smoothly. This is a multifaceted job which requires an individual to be part of many processes within an office such as payroll, correspondence, filing management and supply requisitions.

If you are interested in working at the position of an office manager, you will need to be very organized and possess the ability to multitask efficiently. Before you apply for this position, look at the following list of duties that are part of an office manager’s job description. This job description will be useful when building a resume or preparing an interview.


Office Manager Job Description

• Plan and implement office systems to manage office efficiency
• Ensure establishment of standards and procedures
• Supervise and monitor office staff
• Prepare time sheets and control correspondence
• Assign tasks to clerical and secretarial staff
• Recruit, train and provide orientation to new hires
• Organize induction programs for new hires
• Evaluate and document staff performance
• Maintain and oversee filing systems
• Manage employee records in database
• Assist in the management of social media activities
• Organize logistics of meetings and seminars
• Carry out staff appraisals and promote staff development activities
• Respond to customer enquiries and resolve problems and discrepancies
• Schedule and coordinate company events
• Manage travel arrangements for staff such as booking transport and accommodation
• Ensure that all office supplies are procured in a timely manner
• Manage supplies inventory and issue purchase orders
• Balance office budgets and perform light bookkeeping activities
• Review and suggest modifications to the company’s health and safety policies
• Sort and distribute mail on a daily basis
• Ensure that all company announcements are relayed effectively
• Maintain reception area materials and ensure that the reception area is neat and tidy at all times
• Receive and distribute special deliveries such as packages and supplies
• May act as first point of contact for visitors and guests