Dental Office Manager Resume: Sample, Job Description, Skills

Updated on: March 30, 2023

A dental office manager is usually the administrative “be-all” of a dental practice. He or she makes sure that the facility is run tightly and that any problems or adverse situations are handled in an immediate and appropriate manner.

As a dental office manager, you will be handling a lot of duties, including hiring and training staff members, ensuring that all equipment and supplies are available during operational times, and making sure that patient inflow issues are managed efficiently.

Usually, a high school diploma or a GED equivalent is sufficient to work as a dental office manager, provided that you have some background and experience in handling the intricacies associated with this work.

If you have worked in a secretarial capacity in a dental office previously, you may be a great candidate to work as a dental office manager.

To be able to coordinate the different aspects of working in this role, you will have to be great at multitasking and possess the ability to resolve issues in a proper manner.

Before writing a resume for a dental office manager position, it is a good idea to go through some effective resume samples before you build your own. This practice equips candidates with various formats and layouts that trigger more creative ideas in the candidates’ minds.

Here is a sample dental office manager resume for your further guidance in this regard.

Dental Office Manager Resume Sample

Elvis Clark
Stuart, FL
(000) 951-9565
elvis @ email . com


Patient service-oriented and organized dental office manager with hands-on experience in dental office management, appointment scheduling, and record keeping. Pragmatic problem solver with proven interpersonal skills along with the demonstrated ability to handle daily office issues and task-prioritize efficiently. Working knowledge of maintenance and hygiene standards of various dental equipment as per applicable OSHA guidelines. Excellent telephone etiquette. Bilingual; Fluent in English and Spanish.

Patient Registrations | Staff Supervision
Supplies Requisition | Appointment Scheduling
Consultant Coordination | Insurance Claim
Record-Keeping |Hygiene Maintenance


Dental Office Manager
Smile Brands, Stuart, FL
2015 – Present
Key Achievements
• Reduced office management costs by $15000 per year by implementing cost-effective energy conservation practices at the clinic.
• Devised and implemented a computerized appointment setting mechanism that not only reduced manual effort but also enhanced the accuracy of scheduling by up to 100%.
• Earned the ‘Most Punctual Employee’ title twice.
Key Responsibilities
• Manage the office budgeting details
• Ensure facility maintenance as per hygiene standards issued by OSHA
• Maintain all records with confidentiality
• Manage patient’s information database
• Coordinate with consultant dentists and shift appointments in case of consultant late-coming or leave
• Call vendors and get equipment repaired and serviced in case of damage or malfunction

Dental Office Assistant
Dental One, Stuart, FL
2013 – 2015
• Maintained the waiting area in a neat and clean condition
• Forwarded specialist referrals
• Acquired and replenished office supplies
• Processed insurance claims to respective firms and ensure the timely release of funds
• Created business correspondence and weekly reports
• Managed patient flow and set appointments

AAS in Dental Office Management
ABC College, Stuart, FL

• Computer Usage and Applications
• Information Systems
• MS Office Applications
• Database Management

Dental Office Manager Job Description for Resume

Some of the main duties you can add to a dental office manager’s resume include:

  • Interview, hire, and train staff members to handle the different administrative and clerical work duties within the dental office.
  • Assist dentists and hiring managers in making important hiring decisions regarding bringing on-board dental assistants.
  • Create and implement work schedules for dental facility staff members and ensure that they follow them precisely.
  • Ensure that all members of the staff are working in accordance with the policies and procedures of the facility.
  • Schedule patients for dental appointments and procedures over the telephone, through email, and in person.
  • Provide regular follow-ups to ensure that patients arrive for their appointments and procedures.
  • Assist patients by providing them with information on filling out procedural and registration forms.
  • Take, record, and verify patients’ insurance information.
  • Calculate and communicate copay amounts to them at the end of each procedure.
  • Ensure that all equipment and supplies used for dental examinations and procedures are made available during practice hours.
  • Develop effective relationships with vendors and suppliers to ensure regular and accurate delivery of office supplies.
  • Assist the office management in creating facility marketing materials and sending them out to appropriate channels.
  • Create and maintain office correspondence, including letters, emails, and memos.
  • Handle all patients’ records in a confidential manner.
  • Perform regular information updating duties.

Dental Office Manager Skills for Resume

  • Proficient in handling patient scheduling and follow-up duties, placing special emphasis on controlling and appropriately directing patient inflow.
  • Highly skilled in ensuring that the day-to-day operations of the dental facility are run in an efficient manner.
  • Demonstrated expertise in ensuring the delivery of high-quality care to patients by ensuring that all administrative and logistical ends are managed properly.
  • Deep familiarity with handling patient registration procedures and managing and verifying insurance information.
  • Exceptionally talented in resolving patients’ issues in accordance with the policies and procedures of the practice, and healthcare regulations.
  • Deep insight into coordinating with dental insurance companies to ensure that claims are paid in a timely manner.
  • Hands-on experience in managing specialist referral processes to ensure that patients are provided with the best possible care.
  • First-hand experience in determining, creating, and implementing dental staff schedules, to ensure that the practice runs flawlessly.
  • Well-versed in organizing and overseeing dental equipment and supplies purchase systems, by creating and maintaining effective liaisons with vendors and suppliers.
  • Highly experienced in creating patient records and maintaining patient data, placing great focus on both integrity and confidentiality of information.