Sending a great cover letter for Help Desk Technician Resume is very important if you want to win an interview call.

The information that a candidate puts in a resume is usually limited, and a cover letter can be useful to highlight your most relevant traits and skills.

Here is an example of what a help desk technician would write in his or her cover letter.



Help Desk Technician Cover Letter Sample


45 Qauker Example Ridge
Los Angeles, CA 90210

July 1, 2015

Mr. Robert Topolino
Human Resources Manager
Acme Support Center
666 Some Street
Los Angeles, CA 90210


Dear Mr. Topolino:

My technical skills combined with my extensive experience in customer services pertinent to help desk activities complement perfectly with your job description of Help Desk Technician position. During the six years’ experience as a help desk officer at Bentley Call Center, I developed and enhanced my customer service and computer troubleshooting skills and would like to contribute this knowledge to benefit Acme Support Center.

Working in a highly dynamic work environment has given me the expertise required to handle difficult customers with professionalism and dexterity. At the Bentley Call Center, I was responsible for providing Tier one technical support to customers by responding to tickets generated in response to technical problems pertaining to their email addresses, hardware, software programs and peripherals. A majority of the calls I have received from customers complaining, have been addressed to on the very first time – due to which I have been named Employee of the Quarter 3 times in a single year.

My resume is enclosed for your review. I would welcome an opportunity to discuss my candidacy in working for the Help Desk Technician job. Should you have any queries regarding my skills or experience, I will be available at (000) 999-9999. I am grateful for your time and consideration.



Luigi Van

Enc. Resume