There is no formula that you need to follow when answering questions during an interview for a Cocktail Server position.
For different types of interviews, there are different protocols. What matters the most is preparation for an interview.
If you are prepared for at least some of the questions that you may be asked during a Cocktail Server interview, you do not have anything to worry about.
Before appearing in an interview, make sure that you have read and understood the job description correctly.
Most interview questions can be handled expertly as many employers construct their questionnaires based on specific job descriptions.
So, if you have in-depth knowledge of what you are supposed to do in a Cocktail Server role, you are more than likely to be successful in an interview.
An interview for a cocktail server’s position will have a high focus on customer services and knowledge of serving cocktails. So, this is the area you need to focus on.
The following set of interview questions and answers for the position of a cocktail server will give you an idea.
Cocktail Server Interview Questions and Answers
1. What does working as a cocktail server entail?
Serving cocktails is not all that a cocktail server does. They must be able to take orders for snacks and ensure a clean and comfortable environment for customers.
2. Who do you think holds a more prominent position in a bar – a bartender or a cocktail server?
Both are equally important. Working in a bar is all about working in collaboration with each other. As a bar is a team-oriented environment, and one has to make sure that there is coordination among all participants.
3. Bars might face a lot of conflicts owing to the nature of this business. What do you do to prevent customers from indulging in inappropriate behavior?
I keep up a very professional demeanor while I take and serve orders which give customers no-nonsense vibes. I also keep my eyes peeled for signs of conflict and at even the slightest inclination, I inform the bar authorities to intervene.
4. What are your specialties as a cocktail server?
Apart from being able to take and serve orders with accuracy and handle conflict resolution, I can fill in for a bartender. My specialty in a bartender role is garnishing a Manhattan!
5. Apart from serving duties, what other duties do cocktail servers perform?
Serving drinks is not all that cocktail servers do. They are also responsible for many auxiliary duties such as preparing and stocking work areas, assisting cashiers in handling billing duties, and ensuring that tables and surrounding areas are kept clean on a constant basis.
6. Bars are popular places for fights. What do you do if a fight is triggered on the table that you are serving?
It actually depends on the type of fight that has broken out. If it is verbal, I usually intervene by making it clear that the bar/restaurant does not tolerate behavior such as this. However, if a physical fight ensues, I immediately involve the management to make sure that neither party gets hurt.
7. What do you think are the most important qualities of a cocktail server?
Cocktail servers need to possess deep insight into alcoholic beverages and how they are prepared and served. They also need to be customer-oriented so that return business opportunities can be taken advantage of.