Inside Sales Representative Resume Example [+Job Description]

Updated on: May 30, 2023

As opposed to sales representatives who sell products and services from door to door, inside sales representatives operate within an office. They are provided with sales quotas that they need to fulfill within a designated period.

Since the sales job requires strong communication skills, employers judge your convincing power while reading your Inside Sales Representative cover letter and resume.

In your resume, reflect your unique selling style in your writing that automatically sets your resume apart from your competitors.

Here is an inside sales representative resume sample for your further guidance.

Inside Sales Representative Resume Example

Alan Jones
Chicago, IL 60661
(000) 562-2514


Opportunistic and result-driven Inside Sales professional with 8+ years of solid track record of achieving and exceeding monthly sales targets. Skilled in clientele development through cold calling. Strong comprehension of customers’ account creation and management. Detail-oriented with exceptional convincing power. Fluent in English, French, and Spanish.

✓ Query answering
✓ Customer soliciting
✓ Services up-selling
✓ Revenue generation
✓ Account expansion
✓ Customer retention
✓ Sales reporting
✓ Need analysis 


Inside Sales Representative 
Apple, Chicago, IL
4/2018 – Present
• Overhaul the existing sales strategies at the company replacing the old and ineffective ones by contemporary and practical techniques which resulted in a 40% enhancement of sales during the first month of hiring.
• Achieve long-term beneficial clientele by initiating effectual customer need analysis and going the extra mile to address the same.
• Facilitate the outside sales team by implementing timed sales goals.
• Introduce new products/ services to clients.
• Expand customer base by following up on prospective client leads.

Customer Service Representative
CISCO, Chicago, IL
• Achieved the highest and most consistent call volume rate at the office with an average of 50+ successful cold calls weekly.
• Revived a fading beneficial business partnership through demonstration of quality customer services and exceptional negotiation skills.
• Responded to phone calls and transformed queries into sale deals.
• Solicited potential clientele identified through external leads.
• Delivered product/service/sales/promotional demonstrations and presentations.

Bachelor of Business Administration (Marketing)
City Community College, Chicago, IL


  • RepTime Sales Software
  • MS Office Suite
  • Quickbooks

Member: National Association of Sales Professionals

Job Description for Inside Sales Representative Resume

  • Develop, identify, and secure all relevant direct sales opportunities.
  • Make cold calls to new and existing customers to explore business opportunities.
  • Generate product or service interest for customers by providing them with benefits information.
  • Identify decision-makers within an organization and endeavor to speak to them.
  • Generate leads from cold calling data and ensure that any DNC (do not call) lists are respected.
  • Set up appointments with customers for demonstrations and provide information about representatives who will provide demonstrations.
  • Relay successful leads and appointment data to concerned sales representatives.
  • Make follow-up calls to customers who have shown interest during initial contact.
  • Handle inbound calls and provide callers with product and service information.
  • Emphasize product features and benefits, quote prices, and prepare sales forms.
  • Maintain exception service and product knowledge.
  • Manage pre-calling planning activities such as call opening, relay product information, and call closing.
  • Anticipate questions that may be asked during phone calls and prepare for them by employing effective answering techniques.
  • Analyze sales trends and competition information and tailor a unique sales approach to ensure the efficacy of the call.