Outbound Call Center Agent Cover Letter Sample

Updated on June 23, 2017

Since employers need to know why a job seeker wants to work with them, it is imperative to spell it out for them in a cover letter.

Outbound Call Center Agent cover letters need to be informational pieces that state just how well you fit the description of the perfect employee according to what the company standards are. Perform thorough research about the company to which you are applying and then align your goals with those of the company’s – in a cover letter.

Where applicable, let the employer know that you are aware of the type and extent of challenges that the call center is facing, and how you can help it overcome them. The more proactive you sound in a cover letter, the better your chances of becoming the best of the candidate pool. Emphasizing your personal value to a hiring manager is what cover letters should be all about.

Check the outbound call center agent resume sample below to get a better idea.


Outbound Call Center Agent Cover Letter Sample


52 Eastwood Dr
Stamford, CT 45274

June 23, 2017

Mr. James Dole
Human Resource Manager
Resource Group
87 Green Road
Stamford, CT 56402


Dear Mr. Dole:

Working in an outbound call center is full of challenges, something that I have great affinity with. With a solid track record of effectively exceeding all sales targets assigned to me in the last 5 years, I am positive that I will be a great addition to your team of call center agents – in an outbound capacity.

Not only am I credited with exceeding sales goals in a call center capacity, I have been chosen to provide corporate customers with high-end services, as I am deemed the most efficient agent in the team. With my ability to quickly reach out to both existing and potential customers, and convince them to invest in the company’s products, I will be an immediate credit to Resource Group.

Knowing fully well the limitations that one faces when speaking to customers over the telephone or through tickets, you will find me a step ahead in my methods and strategies in reaching out to customers from all backgrounds. As someone who has also been credited with the highest number of workable leads between 2013 and 2016, I am positive that I will be able to increase your organization’s revenue manifold.

I will call you next week to see if we can arrange a mutually agreeable time for an interview. If you need to reach me before that, please call.

Thank you for your time and consideration.




Desmond Rich

(000) 854-9574

About the Author

Sam Mogul, MBA (ITM & HR), is a passionate career expert with 15 years of experience in writing and reviewing resumes, cover letters, and career-related content. He founded CoverLettersAndResume in 2011 intending to help job seekers in their job search journey. If you have any questions or concerns, please feel free to Contact Us. Or visit our About Us page.

Published in Category: Agent
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