Receptionist Functional Resume Sample

Updated on: October 27, 2019

A functional or skills-based resume directs the reader’s attention to what a candidate wants him to focus on.

Typically, this type of resume format helps readers visualize what you can do for them, instead of how you learned to do a particular thing in a previous commission.


As a salute to the future as opposed to embalming the past, functional resumes focus on skills. These skills are put right at the beginning of a resume, after the resume objective or professional summary.

The point of a functional resume is to let the employer know that you can offer precisely what he is looking for.

Functional resumes focus on skills – under each listed skill, it is pertinent to write at least one accomplishment that you have to your name.

Just remember that each skill and achievement that you mention has to be related to the requirements of the job.


If for instance, you are writing a resume for a receptionist position, you will firstly list a top skill, provide information related to accomplishments derived because of that skill, and so on.

See also: Receptionist Cover Letter

Look at the functional resume sample for a receptionist job given below:


Receptionist Functional Resume Sample



Sabrina Bowie
90 Ian Road, Eagle Butte, SD 23338
(000) 999-9999
s_bowie @ email . com


High energy background in a fast-paced corporate environment. Possess outstanding communication and organizational skills along with a passion for excellence and contagious enthusiasm.

• Tenacious and Resourceful
– Decreased overhead costs by 10% by suggesting the use of alternative energy during the summer months.

• Exceptional Communication
– Created compelling correspondence that successfully won the company a $10m project.

• Organization Skills
– Developed and implemented a core record filing systems, which decreased administrative costs by $8000 per month.

• Customer Service
– Retained an irate patron by employing tact during an adverse situation.

– Customer service
– Technology savvy
– PABX handling
– Safety procedures
– Records management
– Telephone etiquette
– Task prioritization
– Multitasking
– Dependability
– Scheduling
– Data entry


Data Concepts, Eagle Butte, SD | 5/2012 to Present

• Greet customers and guests in a professional manner and inquire into their purpose of visit
• Confirm guest/customer identification and lead them through the signing in process
• Provide guests with information on the availability of person inquired about
• Check availability of employees that guests wish to meet and escort them to their offices
• Take telephone calls and provide the information asked for
• Make telephone calls to customers for appointments and follow-ups
• Receive, sort and distribute incoming mail to appropriate recipients
• Assist marketing departments with their campaigns and administrative work
• Ascertain that all outgoing mail has appropriate postage on it
• Order and maintain an inventory of office supplies and equipment
• Handle photocopying and scanning duties
• Maintain and update customers’ and employee’s records

Front Desk Clerk
Quick Stop, Inc., Eagle Butte, SD | 1/2005 to 5/2012

• Ensured a clean reception area
• Responded to incoming inquiries for information on telephone and to walk-in customers
• Handled photocopying and scanning activities
• Escorted customers and guests to their required department or personnel
• Assisted in creating staff schedules and handling appointments
• Maintained records of office supplies and equipment

Eagle Butte High School, Eagle Butte, SD