Shop Manager Resume Example [+Job Description]

Updated on: January 9, 2023

There is a lot of information on the web regarding what needs to be put in a Shop Manager resume but not enough information about what should not be a part of a resume.

Information that should not appear on a resume includes personal details such as birthday, height, weight, marital status, and the number of children.

An employer does not need to have this information unless a candidate starts working for him.

The following resume sample for the shop manager position will give you an opportunity to design your resume according to the requirements of the employer.

See also: Shop Manager Cover Letter

Shop Manager Resume Sample

Alice William
872 Highpoint Road
Holmdel, NJ 73663
Contact # 


• Over 9 years of experience working as a shop manager
• Proficient in completing store operations by scheduling and assigning employees to different tasks
• In-depth knowledge of achieving financial objectives by preparing annual budgets and scheduling expenditures
• Highly experienced in providing above-par customer services to walk-in customers
• Good knowledge of invoicing processes

• Expanded customer base by 10% in 2 months by designing and distributing advertisements on flyers
• Reduced overhead costs by 50% by managing utilities effectively


Shop Manager
Bling-Bling – Holmdel, NJ | 2013 – Present

• Greet customers and assist them with decisions on what to buy and suggest gift ideas
• Assist in determining warranty and goodwill decisions
• Develop and manage the workforce to ensure quality work progress
• Maintain accurate accounting and cashier systems

Shop Manager
ABC Company – Holmdel, NJ | 2009 – 2013

• Managed stocks and inventory
• Maintained the stability and reputation of the shop
• Secured merchandise by implementing security systems


High School Diploma
Holmdel High School, Holmdel, NJ


  • MS Office Suite
  • MS Project
  • Retail Software

• Good customer services skills
• Demonstrated ability to communicate effectively both verbally and in writing
• Proven ability to understand and follow instructions
• Profound ability to perform simple accounting procedures

Shop Manager Duties and Responsibilities

• Interview, recruit, train, and oversee the work of shop staff members.
• Create schedules for each staff member, as well as for backup slots.
• Assist sales and marketing teams in creating and implementing strategies for customer outreach and retention.
• Achieve financial objectives by preparing annual budgets.
• Schedule expenditures, and analyze variances according to set procedures.
• Create pricing policies, and have them approved by the management.
• Deal with issues such as customer dissatisfaction and complaints.
• Verse inventory and stock control.
• Create and maintain effective liaisons with vendors and suppliers.
• Assist customers by providing the right advice regarding purchases.
• Create and implement the shop’s security policies in order to ensure the safety of people and goods.
• Perform merchandising tasks.
• Motivate teams in order to help them make additional sales and reach targets.
• Forecast future sales.
• Conduct appraisals and performance reviews.
• Organize special promotions and offers.
• Monitor all floors to ensure that all work processes are being carried out according to instructions.
• Track sales and monitor business metrics to increase add-ons and full-price sales.
• Schedule safety inspections.
• Handle loss prevention tasks.
• Oversee housekeeping tasks to ensure the cleanliness and neatness of the shop.
• Perform market research in order to work competitively.
• Maintain financial records of the shop.
• Prepare promotional materials in conjunction with sales and promotion teams.

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