Fitness Club Manager Interview Questions and Answers

Updated on: October 29, 2019

Fitness clubs require managers who know the work inside out.

And if you want to head a fitness club, you have to convince the interviewer that no one tops you as a prime candidate.


To see how you can ace the interview, go through the following set of questions and answers in order to prepare:


Fitness Club Manager Interview Questions and Answers

Why did you decide to work as a fitness club manager?

Apart from the fact that I have great skills in managing similar clubs, I love the whole idea of fitness. This makes it easy for me to not consider my work as work, but to enjoy it.

Tell us a little about your duties in this role.

As a fitness club manager, I have been managing many duties, such as:

• Recruiting and training staff members, including trainers and administrative staff
• Managing fitness equipment and supplies
• Handling budgets and keeping statistical and financial records
• Ensuring compliance with state regulations
• Establishing liaison with clients, and performing marketing tasks
• Dealing with inquiries over the telephone, in person, and through email
• Managing maintenance and repair of premises and equipment
• Scheduling clients in accordance with trainers’ calendars
• Handling payments and bank liaison work

How do you feel about working at the forefront?

I love working at the forefront. It means that I get to meet so many people, all of them from different backgrounds. I get to learn a lot about customer services too.

And how do you feel about working at the forefront where irate clients are concerned?

Irate/dissatisfied clients are all part of the territory. While I do my best to satisfy the fitness needs of all clients, I understand that it is impossible to do it every time. I take failure in stride.

In your opinion, what is the most difficult part of working as a fitness club manager?

Satisfying a not so happy client has to be on top of the list. Once a client has decided that a fitness regime or trainer is not good enough for him or her, there is very little that you can do to convince them otherwise.

On a scale of 1 to 10, 10 being the highest, where would you rate your leadership skills?

I would rate my leadership skills at 8. I have been working in this capacity for many years, but I feel that there is always more to learn.

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