Fitness clubs require managers who know the work inside out.
And if you want to head a fitness club, you have to convince the interviewer that no one tops you as a prime candidate.
To see how you can ace the interview, go through the following set of questions and answers in order to prepare:
Fitness Club Manager Interview Questions and Answers
Why did you decide to work as a fitness club manager?
Apart from the fact that I have great skills in managing similar clubs, I love the whole idea of fitness. This makes it easy for me to not consider my work as work, but to enjoy it.
Tell us a little about your duties in this role.
As a fitness club manager, I have been managing many duties, such as:
• Recruiting and training staff members, including trainers and administrative staff
• Managing fitness equipment and supplies
• Handling budgets and keeping statistical and financial records
• Ensuring compliance with state regulations
• Establishing liaison with clients, and performing marketing tasks
• Dealing with inquiries over the telephone, in person, and through email
• Managing maintenance and repair of premises and equipment
• Scheduling clients in accordance with trainers’ calendars
• Handling payments and bank liaison work
How do you feel about working at the forefront?
I love working at the forefront. It means that I get to meet so many people, all of them from different backgrounds. I get to learn a lot about customer services too.
And how do you feel about working at the forefront where irate clients are concerned?
Irate/dissatisfied clients are all part of the territory. While I do my best to satisfy the fitness needs of all clients, I understand that it is impossible to do it every time. I take failure in stride.
In your opinion, what is the most difficult part of working as a fitness club manager?
Satisfying a not so happy client has to be on top of the list. Once a client has decided that a fitness regime or trainer is not good enough for him or her, there is very little that you can do to convince them otherwise.
On a scale of 1 to 10, 10 being the highest, where would you rate your leadership skills?
I would rate my leadership skills at 8. I have been working in this capacity for many years, but I feel that there is always more to learn.