Position Overview

The primary task of a branch manager is to effectively manage and coordinate branch activities including customer service, employee training and development, facilitation, safety measures, promoting corporate goals and effective resource allocation at minimum cost.

A branch manager resume should cater to all these points for a better chance of selection.



Branch Manager Resume Example



3400 NW 15th Street Lauderhill| FL, 33311 | (0123) 456 – 7890 | Email

OBJECTIVE: Branch Manager Position with Hertz. Offering extensive experience in personnel management, and natural leadership abilities to manage the operations of the branch successfully.

• Highly skilled in driving sales and generate revenue for the branch
• Demonstrated ability to foster an outstanding customer experience and building long-term relationships with clients
• Rigorous knowledge of branch operations & activities
• Strong motivational, organizational and leadership skills
• Computer proficient specially with Microsoft Office Tools
• Excellent cash and expense management track record

• Coaching • Training • Hiring • Team-building • Development • Evaluation • Counseling

• Letter of appreciation by the SNU Korean Delegation in 2010
• Maintained Discipline and reduced employee complaints to zero in my tenure at TruGreen LandCare.
• President Community Services Society & Treasurer Dramatics Society in university


TRUGREEN –Austin, TX | 9/2009 — Present
Admin Manager

• Train new employees
• Plan and assign duties, and direct staff accordingly
• Manage development and implementation of all sales/marketing strategies
• Assist HR Department with performance evaluation by making salary recommendations and administering discipline
• Address employee/client complaints and resolve conflicts / problems
• Evaluate expenses to ensure cost effectiveness
• Allocate resources
• Attended official seminars by motivational speakers on:

o Leadership traits
o Effectiveness of interpersonal skills
o Consumer behavior
o Organizational development and managing ‘change’

• Lead Korean Delegation from SNU on a special company project as an external coordinator
• Introduced innovative seasonal promotions and activities attracting more customers and motivating staff

WELLS FARGO –Irving, TX, 03/2009 — 5/2009
Office Administrator

• Assisted office manager with day-to-day operations
• Developed a casting pattern database using data mining and analysis techniques
• Provide administrative support to executives and team members which included expense report submission, documenting, filing and presenting audit reports to seniors

BS in Business Administration
• CGPA 3.45
• Double Majors in Human Resource and Sales
• Heap of volunteer work including event coordination, team management, admission processing, etc.

Northampton College – Northampton NN3 3RF, UK| 2004
Advanced Level GCE Board
• Economics (A)
• Business Studies (A)
• Mathematics (B)