A concierge works in hospitality and corporate settings. They act as a primary information source for the Hotel or apartment building. Moreover, they provide particular help and information regarding hotel services and local area attractions to customers.
Workable resume templates for Concierge positions are a bit tough to find since there is a lot of information that can be found on the web, and one can never tell which popular template would work for you.
Fortunately, we have the best solution for entry-level job seekers. The entry-level resume sample for the concierge position along with this Concierge Cover Letter will surely help you get your dream job.
Sample Resume for Concierge With No Experience
Alvita Nathanial
2212 Peter Street
Williamson, WV 13343
Contact #
Email Address
CONCIERGE
OBJECTIVE
Seeking a Concierge position at Hyatt. Enthusiastic to leverage my customer service and communication skills to satisfy the needs of guests in a fast-paced environment.
HIGHLIGHTS OF QUALIFICATIONS
• Poised to provide exceptional customer service to all guests, owners, and visitors of the hotel in a friendly, proactive, and efficient manner.
• Demonstrated ability to handle situations with a high level of professionalism and tact.
• Well-versed in anticipating guests’ needs and responding to them appropriately.
• Competent at detecting signs of an emergency and reacting immediately.
• Proficient in anticipating customers’ needs pertinent to meals, cleanliness, and organization of their space.
EDUCATIONAL BACKGROUND
High School Diploma
City School, San Francisco, CA
SKILLS & KNOWLEDGE
• Ability to perform all functions with detail and accuracy
• Good judgment especially in times of crises
• Demonstrated ability to follow directions accurately
• Proven ability to maintain confidentiality
• Bilingual – English and Polish
VOLUNTEER EXPERIENCE
Volunteer
Regency Inn, Williamson, WV
4/2022 – 8/2022
• Greeted guests as they arrive and depart
• Followed up on guest inquiries
• Coordinated and managed requests for special arrangements
• Escorted guests to their assigned rooms
• Ensured rooms are serviced appropriately, and meals are served accurately and on time
• Transported dirty linen to be cleaned
• Set up stock and maintained work areas
• Assisted other departments in order to provide excellent customer services
• Greeted guests using a professional and friendly demeanor
• Answered incoming telephone calls in a polite and kind manner
• Maintained a tidy entrance and front desk area
OTHER VOLUNTEER WORK
Worked as an assistant guest relation officer as part of an internship program at Four Seasons during the summer holidays