Fast Food Cashier Job Description and Duties

Updated: September 14, 2021
Fast Food Cashier Job Description

People working in the fast food industry need to be able to do many different types of tasks on any given day.

The fast-food sector offers a fast-paced yet challenging environment, therefore, employers prefer to hire very dynamic people.

Fast food cashiers work behind the counters in fast food restaurants. While their primary work is to handle payments from customers, they end up doing a lot more than just operating the cash register.

Fast food cashiers need to possess excellent mathematical skills. As a part of cashiering involves accounting, it is also crucial for them to know the basic principles of accounting.

Since fast food cashiers are – at times – required to take customers’ orders as well, they need to be able to receive and pack orders for customers.

As part of their work, fast food cashiers also clean and organize eating areas.

Since this position comes under the broader category of combined food preparation and serving workers, there is much that one needs to do while working at this position.

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Fast Food Cashier Duties, Tasks, Roles and Responsibilities

• Greet customers and communicate with them with in order to determine their orders.

• Take customers’ orders and correctly punch them into the restaurant POS.

• Provide customers with information on daily specials and discount deals.

• Inform customers of their bill and ask if they will pay in cash or through credit card.

• Take payments and offer change.

• Process credit card payments while ensuring that customers sign counter slips.

• Return credit/debit cards to customers after swiping.

• Relay customers’ orders to the kitchen and ensure the promptness of each order.

• Assist counter staff in packing ready orders while handing them to customers.

• Keep the counter area clean and organized at all times.

• Service customers’ requests and complaint.

• Keep the restaurant manager informed about any serious issues.

• Restock workstation with supplies

• Inform manager about any shortages of items in stock.

• Tally cash at the end of each shift.

• Handle discrepancies according to company policies.

• Ensure the sufficient arrangement of the change prior to the shift.

• Create and maintain cash reports at the end of each day.