Customer Service Manager Cover Letter Sample

Updated on: September 6, 2019
How to Write a Customer Service Manager Cover Letter?

A Customer Service Manager cover letter must offer information about your knowledge and ability to provide excellent services to customers.

It does not matter which industry you’re working in – if you are applying for a Customer Service Manager position, your cover letter has to be excellently written.


In your Customer Service Manager cover letter, ensure that you highlight your leadership qualities.

Since you will be heading a team of customer service representatives, it is imperative that you show that you’re capable of doing it.

Also, mention a time or times when you did something in this capacity and came out shining.

Showing the hiring manager that you are the best person to hire as a customer service manager through the cover letter is most important.



Here is how you can do this:


Customer Service Manager Cover Letter Sample


September 6, 2019

Mr. Edward Milton
Human Resources Manager
The Retail Store
678 Smith Road
Seward, AK 54122


Dear Mr. Milton:

I have worked in a customer service capacities in different organizations, and have been employed as a customer services manager for 4 years now. Owing to my experience and exposure, as well as the skills, I would like to offer my services in this regard. 

Customer service is by far the most important phrase in the business community. The reason that I take it so seriously is the fact that through excellence in customer services, one tends to move organizations to success.

As a customer service professional, I have acquired a great skill set which includes knowledge of training and leading teams to provide excellent customer support, and the ability to handle issues such as complaints. In addition, I am qualified to generate and follow up on sales leads and can effectively build sustainable relationships where relevant. During my time as a customer service manager, I have accomplished much, including retaining my present place of work’s biggest business-providing corporate client, through the delivery of excellent services.

Next Monday, I will get in touch with your secretary in order to determine if there is an empty slot to meet with me within the coming week. Until then, you may reach me at (000) 585-1121 if needed.

Thank you for your consideration of me as a candidate for the Customer Service Manager position. 





James Hendrick

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