Front desk clerks are employed by hotels, resorts, motels, timeshares, and other corporations in the hospitality industry.
The primary duty of a Hotel Front Desk Clerk is to focus on providing exceptional customer service and ensuring an excellent guest experience.
It is usually an entry-level and mid-career position.
Front desk clerks are responsible for greeting guests upon arrival, assisting them in checking in/out, helping in room selection, and to resolving their concerns and problems.
To perform these tasks efficiently, he or she must maintain a friendly demeanor and be eager to assist the guest in obtaining the best room available for their stay.
Hotel Front Desk Clerk Cover Letter
A cover letter for Hotel Front Desk Clerk Resume is your initial contact with the employer.
It introduces you and your resume to the employer or hotel you seek to work for.
It is the first document a hiring manager sees and the earliest impression you will make.
Therefore, make the most of this critical first impression and convince the reader to read your resume, stating the reason you are writing, why you are an excellent match for the job and the hotel, and when you will make contact with him or her.
The following example cover letter template is specially designed for those applicants who want to work as Hotel Front Desk Clerk either they are experienced individuals or have no prior experience.
Hotel Front Desk Clerk Cover Letter Example
13 7th Street
Avalon, CA 65211
June 16, 2019
Ms. Dana Smith
Santa Catalina Island Resort Services
Avalon, CA 65214
Dear Ms. Smith:
I am writing to express my interest in obtaining a Hotel Front Desk position with Santa Catalina Island Resort Services. I have extensive experience in the hospitality industry and believe my strong skills and work experience would be an asset to Santa Catalina Island Resort Services.
As indicated in my resume, I have many skills and capabilities that could contribute to your resort:
• Highly skilled in greeting and welcoming guests actively and enthusiastically.
• In-depth knowledge of assigning suitable guest room accommodations during hotel check-in.
• Adept at record keeping, posting of room charges, and handling of billing/money disputes.
• Comprehensive knowledge of making reservations and handling cancellations.
Furthermore, I have a proven record of ensuring guests’ exceptional experience hospitality and a demonstrated ability to collect payment for services. My excellent communication skills in English and Spanish and the potential of handling multiple tasks with a sense of urgency will enable me contributing to your bottom-line efficiently. My enclosed resume will provide you with details of my skills and accomplishments.
I would like to meet with you in person to discuss my front desk and reception expertise in detail. I will call your office next week to follow up. In the interim, if you have any questions regarding my resume or qualifications, please contact me at (000) 142-7414.
I am grateful for your time and consideration. I look forward to speaking with you soon.