Hotel Front Desk Clerk Job Description and Duties

Hotel front desk clerks are employed by hotels, resorts, motels, timeshares and other corporations in hospitality industry. The primary duty of a Hotel Front Desk Clerk is to focus on providing exceptional customer service and ensuring an excellent guest experience. This is usually an entry-level and mid-career position responsible for; greeting every guest upon arrival, checking guests in and out of the hotel, assisting in room selection, and to resolving their concerns and problems.

The primary task of a Hotel Front Desk Clerk is the checking in and out of every guest of the hotel. To perform these tasks efficiently, he or she must maintain a friendly demeanor and be eager to assist the guest to obtain the best room available for their stay.

Hotel Front Desk Clerk Cover Letter Tips

A cover letter for Hotel Front Desk Clerk Resume is your initial contact with employer. It introduces you and your resume to potential employer or hotel you seek to work for. It is the foremost document a hiring manager sees and the earliest impression you will make. Therefore, make the most of this important first impression and convince the reader to read your resume, stating the reason you are writing, why you are an excellent match for the job and the hotel, and when you will make contact with him or her.

The following example cover letter template is specifically designed for those applicants who want to work as Hotel Front Desk Clerk either they are experienced individuals or have no prior experience.


Hotel Front Desk Clerk Cover Letter Sample


Katherine Davis
13 E. Example Street
Avalon, CA 65211
(222) 000-7414
katherine.davis @ email . com

August 21, 2013

Ms. Dana Smith
Recruitment Manager
Santa Catalina Island Resort Services
Avalon, CA 65214


Dear Ms. Smith:

I am writing to express my interest in obtaining a Hotel Front Desk position with Santa Catalina Island Resort Services. I have extensive experience in hospitality industry and believe my strong skills and work experience would be an asset to Santa Catalina Island Resort Services.

As indicated in my resume, I have numerous skills and capabilities that could contribute to your resort:

• Highly skilled in greeting and welcoming guests in an active and enthusiastic manner
• In-depth knowledge of assigning suitable guest room accommodations during hotel check-in
• Adept at record keeping, posting of room charges, and handling of billing / money disputes
• Comprehensive knowledge of making reservations and handling cancellations

Furthermore, I have a proven record of ensuring guests’ exceptional experience hospitality and a demonstrated ability to collect payment for services. My excellent communication skills in English and Spanish, and potential of handling multiple tasks with a sense of urgency will enable me contributing to your bottom-line effectively. My enclosed resume will provide you with details of my skills and accomplishments.

I would like to meet with you in-person to discuss my front desk and reception expertise in detail. I will call your office next week to follow up. In the interim, if you have any questions regarding my resume or qualifications, please contact me at (222) 000-7414. I look forward to speaking with you soon.

I am grateful for your time and consideration.


Sincerely yours,

Katherine Davis

Enc. Resume