In today’s competitive job market, it is essential to have an exceptional resume that highlights your skills and qualifications. This is particularly true when applying for a position at Chick Fil A, a company known for its commitment to excellent customer service.
Your Chick-fil-A resume should not only showcase your relevant experience but also demonstrate why you are the ideal candidate for the team member position. Every section of your resume should provide the hiring manager with a comprehensive understanding of your abilities and potential contributions.
To assist you in crafting a stellar resume, we have provided a sample resume along with the job description and a list of key skills desired for a Chick Fil A team member. This sample resume will serve as a valuable guide to help you create a compelling and effective resume that stands out from the competition.
Remember, a well-crafted resume is your first step towards securing a position at Chick Fil A, where you can contribute to their commitment to delivering exceptional tier-1 services to customers. Good luck with your application process!
Chick-fil-A Resume Example
Heather Miller
Madison, WI
(000) 999-9999
[Email]
TEAM MEMBER
SUMMARY
Uniquely qualified Team Member with excellent skills and experience in providing tier-1 services to customers. Highly proficient in taking and processing orders in a timely and efficient manner. Well-versed in balancing cash drawers and managing discrepancies.
PROFESSIONAL SKILLS
• Accuracy Assurance
• Cash Handling
• Sanitation and Maintenance
• Food Preparation
• Upselling / Cross-Selling
• Condiments Stations Handling
KEY ACHIEVEMENTS
- Increased customer satisfaction by 15% through the implementation of personalized greetings and attentive service.
- Achieved consistent top-tier performance in upselling, exceeding monthly sales targets by %5000.
- Developed and executed a social media marketing campaign that led to a 30% increase in online followers and a 15% boost in foot traffic.
- Streamlined inventory management processes, reducing overall costs by 10% through accurate forecasting and effective control measures.
PROFESSIONAL EXPERIENCE
Team Member
Chick-fil-A, Green Bay, WI
Jul 2018 – Present
• Take and record orders from customers, and provide them with preparation timelines
• Punch in order into the POS system, and provide customers with information on totals
• Answer key questions such as menu item ingredients and spice levels
• Processboth cash and credit card payments, and tender receipts and change
• Prepare food items such as sandwiches, and mac and cheese
• Pack prepared food items for takeaway orders
• Balance cash drawers and inform supervisors of any discrepancies
Team Member
Jack in the Box, Green Bay, WI
Sep 2016 – Jul 2018
• Greeted customers and presented menus to them
• Assisted customers in choosing the right menu item according to their choices
• Punched orders into the system and provided payment information
• Processed payments through cash and credit cards
• Cleaned and maintained counter areas
• Assisted in packing orders, and placing food items on trays
EDUCATION
High School Diploma
Green Bay High School, Green Bay, WI – 2009
Chick-fil-A Job Description
- Greet customers with a friendly demeanor and provide outstanding customer service.
- Take and process customer orders accurately and efficiently.
- Prepare food items according to Chick-fil-A’s recipes and quality standards.
- Handle cash and credit card transactions, ensuring accuracy and providing excellent service.
- Maintain cleanliness and organization in all areas of the restaurant, including condiment stations and workstations.
- Demonstrate a strong knowledge of the menu and be able to answer customer inquiries.
- Upsell and cross-sell menu items to enhance the customer’s experience and increase sales.
- Work collaboratively with team members to ensure smooth operations and a positive work environment.
Note: This is a general description of a Chick-fil-A job. Actual job descriptions may vary based on specific roles and responsibilities.
Chick-fil-A Skills
When applying for a job at Chick-fil-A, it’s important to highlight the skills that make you a strong candidate. Here are some key skills that are desirable for a Chick-fil-A team member:
- Cash Handling
- Food Preparation
- Food Safety and Sanitation
- Order Taking
- Drive-Through Operations
- Inventory Management
- Equipment Usage
- Food Packaging and Presentation
See also: Chick Fil A Cover Letter Sample