Reservationists usually work at restaurants and hotels where their duties are to rent out hotel rooms and help in setting activities timings.

They are an important part of a hospitality setting as they provide a first impression to guests.

The resume sample below charts out a reservationist’s profile and may be helpful if you are writing a resume for this position.

Related: Reservation Agent Resume Sample

 

 

Reservationist Resume Sample

 

 

Kelly Brown

6 Walls Way | Bear, DE 88873 | (000) 670-5279 | Email


RESERVATION SPECIALIST

Exceptional reservation handling skills coupled with keen customer service orientation to uphold excellence in hospitality services.

KEY QUALIFICATIONS
• 8 years of hands-on experience in handling queries and reservations effectively
• Skilled at scheduling activities and conferences in a timely manner
• Well organized and detail oriented, handles administrative requests and tier one duties with professionalism
• Effectively communicates with clients and management to address issues
• Computer savvy – Reservation Software and MS Office Applications

EXCELLENCE IN RESERVATION SERVICE
• Maintained present patronage by providing excellent front office reservation and management services
• Awarded Employee of the Quarter Award – 2011

WORK HISTORY

May 2012 – Present
Hilton Bay Suites – Bear, DE
Reservationist
• Greet guests as they arrive and offer assistance
• Make room and activities reservations over the telephone and in person
• Provide information to guests about the facility’s offers and services
• Maintain and clean reservation area

July 2009 – May 2012
Hilton Bay Suites – Bear, DE
Reservation Agent
• Liaised with other departments to ensure proper filling of reservation orders and requests
• Checked in guests after reservations had been finalized
• Resolved guests’ issues as and when required

EDUCATIONAL BACKGROUND
Masons High School, Bear, DE – 2008
High School Diploma

ADDITIONAL SKILLS
• Excellent communication skills in English and Spanish
• Ability to work on a rotating shift
• Ability to understand and convey information effectively
• Proven ability to coordinate work over multiple telephone calls