Reservationist Resume Sample

Updated April 1, 2022
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Reservationists usually work at restaurants and hotels where their duties are to rent out hotel rooms and help in setting activities timings.

They are an essential part of a hospitality setting as they provide the first impression to guests.

The resume sample below charts out a reservationist’s profile and may be helpful if you are writing a resume for this position.

Related: Reservation Agent Resume Sample

Reservationist Resume Example

Kelly Brown
6 Walls Way
Bear, DE 88873
(000) 670-5279
Email


RESERVATION SPECIALIST

“I offer exceptional reservation handling skills coupled with a keen customer service orientation to uphold excellence in hospitality services.”

HIGHLIGHTS
• 8+ years of hands-on experience in handling queries and reservations effectively
• Skilled at scheduling activities and conferences in a timely manner
• Well organized and detail-oriented; handles administrative requests and tier-one duties with professionalism
• Effectively communicates with clients and management to address issues
• Computer savvy – Reservation Software and MS Office Applications

PROFESSIONAL EXPERIENCE

Reservationist
Hilton Bay Suites – Bear, DE
May 2018 – Present
• Greet guests as they arrive and offer assistance
• Make room and activities reservations over the telephone and in-person
• Provide information to guests about the facility’s offers and services
• Maintain and clean reservation area
Key Achievements
• Maintained present patronage by providing excellent front office reservation and management services
• Attained Employee of the Quarter Award – 2021

Reservation Agent
Hilton Bay Suites – Bear, DE
July 2013 – May 2018
• Liaised with other departments to ensure proper filling of reservation orders and requests
• Checked in guests after reservations had been finalized
• Resolved guests’ issues as and when required

EDUCATIONAL BACKGROUND
High School Diploma
Masons High School, Bear, DE – 2008

ADDITIONAL SKILLS
• Excellent communication skills in English and Spanish
• Ability to work on a rotating shift
• Ability to understand and convey information effectively
• Proven ability to coordinate work over multiple telephone calls