How to Become Successful in a Leasing Agent Interview?
Reviewing standard interview questions and preparing their answers can spell success in a Leasing Agent interview.
Make sure that you focus on specific examples of your accomplishments. This way, you can tell them what you are capable of.
Remember to keep your interview responses short and to the point so that it does not seem as if you are trying to mask your uncertainty.
Here are 27 questions that you may expect in an interview for a leasing agent position:
Related: Leasing Agent Resume
27 Common Leasing Agent Interview Questions and Answers
1. Tell me about yourself.
I have been working as a leasing agent for 5 years now. I began my career as an intern and quickly made my way up to that of an agent. Real estate holds great meaning for me, and I would love to work in an environment that is conducive to growth and development.
2. Why do you want to work with us?
I have been hoping to work with your organization ever since I read an article about its market share in the industry. Since I have always wanted to work for an organization that values its customers and employees, and provides chances for growth, working with you seems like the best option.
3. What duties have you performed in the role of a leasing agent?
I have been performing many tasks while working as a leasing agent. Some of my main duties include presenting properties to clients and advertising available properties. In addition, I have been busy determining clients’ requirements, and economic viability. Also, my work involves negotiating leasing terms and conditions and closing deals.
4. What are some skills that you can offer to us?
I am a perfectionist at heart, which means that I work hard to ensure that every task is done precisely. Also, I am a great salesman which makes it easy for me to meet my sales goals. In addition, I possess excellent persuasive marketing skills, and can effectively communicate information to people.
5. How do you deal with adversity in the workplace?
I believe in keeping my head down and working away. I keep away from confrontations as much as possible. If I am in the midst of it at some point, I make sure that I look at things logically before taking sides.
6. What are your strengths?
My main strength is my ability to reach out to customers in an effective manner. I am a great conversationalist and possess excellent communication and interpersonal skills.
7. What are your weaknesses?
Sometimes I feel that I don’t know when to stop. I believe in working hard, but sometimes, I go a little overboard, which ends up in me burning myself out.
8. Are you doing anything to overcome this weakness?
As a matter of fact, I am presently training myself to be a little more realistic in setting self-goals. And I believe that I am more than halfway there.
9. Have you ever been in a situation with a client that required you to do something unethical? What did you do?
I was once asked by a client to settle a property selling deal outside the organization that I was representing. That did not go down well with me as I am not a cheater. I politely told him that I cannot do it, and if he needs to make this deal, it will have to be through the property agency.
10. What has been your biggest accomplishment?
Recently, I introduced a unique method of obtaining leads, which led to a 20% increase in sales within a month.
11. Tell me of at least four significant areas of work of a leasing agent.
The first thing that a leasing agent needs to do is to screen clients to determine their credibility. Hosting tours of properties comes next – it is crucial for leasing agents to check out the space that they will eventually be showing to a client before they show it. Performing walkthroughs before a client are about to settle in is also necessary – at the time of moving out as well. Collecting and preparing documents is also one of the critical areas of handling property leasing work.
12. Why is research so crucial in this work?
There are two reasons for research being important in leasing work. Firstly, one cannot possibly have location information on all types of properties. We have to look and find properties that meet the individual requirements of each client. Additionally, figuring out price ranges and differences in prices in separate areas and locations can only be done through extensive research activities.
13. Have you ever come across a situation where you succeeded in leasing a house that had some “history” attached to it?
There was a rumor about Edison’s place on 5th Avenue since Mr. Paul Edison has passed away in the house. Some children would play pranks by lighting candles inside at nighttime and eventually branded the place haunted. It took a lot of effort to water down what they had done – it took me 3 years to finally convince one client that it was all a hoax and eventually sell it at the right price.
14. What skills are essential to working as a leasing agent?
Communication skills are foremost. You need to be able to determine what the client is looking for and provide him or her with the right end product. All this is only possible if a leasing agent’s communication skills are excellent. Additionally, one needs excellent researching and advertising skills to be able to find the right kind of properties and market them effectively.
15. How do you keep up with trends in real estate?
I believe that one needs to constantly keep one’s eye and ears open for new information. I perform a lot of research, on a regular basis, so that I keep up with everything that is going on in the real estate world.
16. What kind of properties have you dealt with in the past?
I have dealt with all kinds of properties, including residential buildings, office and commercial buildings, houses, chalets, and land.
17. How do you handle overlapping deadlines?
One of my greatest skills is my ability to multitask. This helps me immensely in handling overlapping deadlines, as I know how to prioritize my work.
18. Do you prefer to work independently or in a team?
I don’t mind working either way. I feel that I thrive in all environments, whether I am working with people, or solely.
19. How do you handle angry customers?
I am a patient individual, which makes it easy for me to handle irate customers. If a customer is angry, I let them talk, and reason only when they are in the mood to listen.
20. What 3 words would you present or past employer use to describe you?
I am sure that my present employer will describe me as someone with integrity, a go-getter attitude, and accomplished.
21. Why do you want to leave your current job?
I respect my current employer. However, I feel that I have reached as high as I could have as far as learning and contributing are concerned. I would like to work in a more challenging environment.
22. What would you do if a client has a questionable background?
I would follow the protocol to ensure that I do what needs to be done in such a situation.
23. How do you manage slow-paying or non-paying clients?
My follow-up skills are excellent. I make calls, send emails, and even try to meet them in person if their payments are late.
24. What inspires you to succeed?
I love working in environments that teach me. My inspiration has always stemmed from my desire to learn. Of course, a few kind words about work well done does wonder for my motivation.
25. Tell me of a time when you were commended due to an achievement?
I once managed to sell all apartments in a residential building, within a month. It was quite a pleasant shock for both me and my supervisor. Of course, I was highly commended on my efforts.
26. How do you develop a rapport with prospective clients?
As I mentioned earlier, I am an excellent conversationalist, which makes it easy for me to develop a rapport with my clients. I start in a friendly manner, show interest in their requirements, and ensure that they are kept in the loop about every development.
27. Where do you see yourself in 5 years?
At the moment, I am working hard to understand the work and make a name and reputation for myself. In 5 years, I hope to be working in a supervisory and training capacity.