Internships provide graduates and undergraduates with real time experience that helps them in handling a job properly. Internships are usually unpaid; interns consider the experience they acquire during the course of the internship as payment enough. While internships are important to gain experience no matter which field you are working in, they are essential for technical jobs such as those in information technology.

An IT internship provides interns with the opportunity to learn about the different tools and methodologies that are used in handling a company’s operating systems. They learn about security issues and how to deal with them and are also trained in handling software and hardware installation techniques. All that one learns in an IT internship can go a long way in training one to work successfully in a full time job.

Many recruiters prefer candidates with an IT internship to their name when hiring information technology professionals. An internship in information technology greatly reduces the need for training and with it, time and expense. Have a look at the following list of duties that are particular to an IT intern’s position:

Sample Job Description for IT Intern Resume

• Assist in performing hardware and software installation procedures

• Perform software configuration on stand-alone computers and laptops

• Provide support in diagnosing hardware and software issues and troubleshooting activities

• Lay cables and wires for networks and ensure that they are in good working order

• Assist in handling data migration duties

• Document all processes in reference manuals for the purpose of training and guidance

• Take user support requests and take measures to fulfill requests

• Assist in hardware and software inventory management

• Handle periodic maintenance of hardware and software

• Troubleshoot equipment such as printers and scanners and other peripherals

• Participate in the development of software applications

• Handle researching options and research computer bugs and their solutions

• Take telephone calls from users and attempt to assist them with their information technology questions and problems

• Handle IT related documentation and make sure that all IT supplies are available

• Assist in gathering user requirements and developing appropriate reports for IT professionals

• Provide users with ongoing assistance in their information technology problems

• Coordinate vendors for acquisition of equipment and software

• Provide support in setting up end user training activities

• Handle infrastructure administration activities such as server and storage capacity handling and directory services management

• Develop incident response procedures and assist with business intelligence development activities