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Retail Store Supervisor Resume Sample

 

John Doe

Apt 12, Atlanta Avenue, Edmonton, AB S9R 6E9
(999) 999-7777, Email Address


RETAIL STORE SUPERVISOR

Focused on highest level of customer service while exceeding sales goals.

SUMMARY: Detail-oriented and tactful retail professional with experience in building and motivating sales team to increase overall performance of store.

✓ Highly skilled in hiring, training, and developing sales staff.
✓ Well-versed in greeting customers and completing sales transactions.
✓ Track record of maintaining merchandise in neat and visually attractive condition.
✓ Particularly effective in placing merchandise orders.
✓ Well versed in operating cash register and receiving payments.

KEY COMPETENCIES INCLUDE
• Quotes/Estimates • Material Take-Offs • Purchase Orders
• Inventory Selection • Promotional Displays • Product Delivery
• Personnel Training • Loss Prevention • Customer Issues Resolution
• Reports Generation • System Inventory • Safety and Maintenance

PROFESSIONAL EXPERIENCE

Assistant Store Supervisor | WalMart, Edmonton, AB | 05/2008  –  Present

• Effectively oversee day-to-day operations of the store which resulted in significant reduction in overhead costs
• Create and maintain a loyal customer base utilizing exceptional customer service acumen
• Identify contemporary retail trends and recommend solutions
• Observe behavior of staff and guide them accordingly
• Ensure the accurateness of merchandise
• Implement policies regarding loss prevention, security, and safety

Retail Sales Associate | GNC – Down River, Edmonton, AB | 01/2007 – 05/2008

• Timely and safely open and close retail store
• Demonstrated exceptional product knowledge while assisting customers
• Answered questions regarding products
• Received, checked, shelved and sold merchandise
• Maintained overall cleanliness of store
• Handled customer transactions on POS register system
• Deposited cash to bank

EDUCATION
Master of Business Administration – 2002
Concordia University College of Alberta, Edmonton, AB

AFFILIATION
Professional affiliation with the Store Managers Association of Alberta

References available on request