“A resume is just like your life, you will never obtain a second chance to make a first impression”


A flight attendant resume should provide enough details about your relevant skills and abilities which make you a perfect fit for a hospitality job in airline industry. It also needs to sum up your accomplishments, experiences and education on a single page. In addition, a cover letter for flight attendant resume also plays a major role in your selection for this position.

Which format should I choose?

There is no standard format for preparing your resume for flight attendant position. The one and only thing is to keep it simple and legible so that reader can skim it easily. Making an impression the prospective employer and ensuring a call for an interview must be your major objective whilst designing the flight attendant job resume.

Aside from a number of basic sections, you should add on additional details which can make it more imposing. Make a rough resume with all the details, scrutinize and revise it before you produce the final copy. On the other hand, before sending a resume, make sure you fulfill the basic eligibility criteria required by the prospective airline as mentioned in the job description.

Following are 2 best resume examples for flight attendant position.


Flight Attendant Resume Sample 1 (Experienced)


Mary Joe

3829 Lorelly Avenue ● Baltimore, MD 72837
(000) 123-7474 ● m.joe @ email . com


Bringing passion to provide excellent customer service on board.

SUMMARY: Top-performing flight attendant with a 7+ years’ solid track record of providing exceptional services to passengers, all the way to their destinations. Well-versed in carrying out pre and post flight checks to ensure constant passenger service throughout the flight. Bilingual: English/Spanish.


• Hands-on experience in delivering onboard services while remaining in the boundaries defined by airline policies and protocols
• Competent at providing leadership by responding to a variety of onboard emergency and non-emergency situation
• Demonstrated expertise in responding to passenger medical emergencies and administering First Aid and CPR
• Proficient in maintaining order when dealing with unruly passengers while sustaining professionalism


• Pre/Post Flight Checks• Presentation• Aircraft Equipment Handling
• Meal Service• Food Preparation• Public Grievance Addressing
• Inventory Management• Customer Services• Emergency Response
• Cabin Security• Special Needs Assistance• Safety Equipment

• Handled a particularly sticky mid-air situation by physically restraining a passenger who had managed to bring arms to the flight, until the plane could be landed on a nearby airport
• Received Service Excellence Award by providing continuously outstanding service for 4 years, without a single complaint
• Introduced the concept of “Mid Air Fun” by creating several scripts of humorous announcements to put scared passengers at ease
• Reined in a particularly tense emergency situation (where the plane had to made an emergency landing due to problems with the engine) by keeping all passengers within designated cabin away from harm


Flight Attendant
DELTA AIRLINES, Baltimore, MD (6/2014 to Present)
• Welcome passengers as they arrive and check their tickets to ensure that they are on the correct flight
• Assist passengers in finding their seat and / or escort them to their designated seats
• Ascertained that all passengers are safely seated and belted in
• Helped children and the elderly to embark and disembark by providing physical assistance
• Checked each seated passenger to ensure appropriate head count
• Demonstrate the use of safety equipment such as oxygen masks and provided advice on what to do during emergency situations

Cabin Attendant
AIR CANADA, Toronto, ON (12/2011 to 6/2014)
• Inquired into passengers’ food and beverage preferences and prepared food items accordingly
• Placed food items and beverages on trolleys and carted them through cabins
• Served food and beverages to passengers and performed refilling tasks
• Assisted passengers during emergency situation by providing both physical and emotional support
• Provided assistance in disembarking flights and thanked them for using the service
• Made pre and post flight checks to ensure that cabins were clean and food items were stocked well

Air Hostess
AIR USA, Baltimore, MD (1/2008 to 12/2011)
• Greeted passengers as they arrived at the airport and assisted them by providing needed information
• Led them to flight counters and provided them with detailed information regarding flight schedules and times
• Provided cost information for each ticket and punched information in the airport database
• Referred passengers to cash counters and assisted them through the ticket purchase process
• Provided support to passengers who have missed their flights by arranging for them to embark on next available flights
• Ascertained that all passenger areas are kept clean and maintained by coordinating efforts with the custodial staff


LIBERTY UNIVERSITY, Baltimore, MD – 2007
40 Hours Extensive Flight Attendant Training
Coursework: Airline Operations ~ Communication ~ Customer Service Etiquette ~ Accident Prevention/Care ~ Aircraft Safety

ST. PETER’S PUBLIC SCHOOL, Baltimore, MD – 2006
High School Diploma


Flight Attendant Resume Sample 2 (Less Experience/Entry Level)


John Doe

698 Example Street, London, ON S9F U2D, (019) 900-9989, [Email]

OBJECTIVE (See: Objectives for flight attendant)
Friendly, caring and service-oriented individual seeking a position as a Flight Attendant with American Eagle Airline. Bringing strong hospitality and customer service skills to achieve the highest level of passengers’ satisfaction and safety.

QUALIFICATIONS & SKILLS (See: Skills of flight attendant)
• Over 3 years’ experience in airline industry
• Flight Attendant Training – Transport Canada
• First-aid and CPR Certified
• Good hospitality skills for presenting food and drinks
• Able to sell different products on-board
• Excellent know-how of passenger safety protocols and flight emergency procedures
• Proven ability to help people with special needs such as children and disabled passengers

• Able to work efficiently in a team environment
• Good communicator; demonstrated ability to communicate with people from a variety of cultures
• Responsible, realistic, and dependable
• Customer-focused approach


• Implemented security procedures and the confirmation of safety measures together with cabin and crew members, performed security sweeps sporadically all through the flight
• Coordinated the service arrangements together with food and beverage and tax-free shopping on board
• Completed safety inspections before take off and landing consistent with company practices and FAA regulations
• Initiated and implemented a prompt expense reporting system inclusive of stocking details that led to availability of ample on board stock at all times
• Conceived and installed under seat safety clips to secure the customer’s hand luggage
• Devised a manual for safety protocols and facilitation of first class customers in usage of various entertainment systems


Flight Attendant | Air Canada, Toronto ON | May 2008 – Jul 2010

• Welcomed passengers and explained flight safety procedures
• Served food and beverages to passengers and made flight announcements
• Ensured that all essential supplies are on board
• Ensured safety of passengers during take-offs, landings and emergencies
• Sold and marketed products of different companies during flight
• Assisted the flight and ground crews
• Informed and educated passengers on any unforeseen circumstances
• Helped in emergency and non-emergency situations
• Checked the condition of the aircraft cabin
• Provided emergency help to crew and passengers when essential

Cabin Service Attendant | Delta Jets, Oakland, CA | Apr 2007 – May 2008

• Assisted in maintaining aircraft stock supplies and cleaning
• Reported any service or stock expenses discrepancy to PIC
• Maintained the entertainment systems in orderly and functional condition
• Replenished and cleaned toilets

AAS, Customer Service

Member, Canadian Association of Flight Attendants