In your post office worker resume, you should add the following skills and qualifications in order to impress the hiring manager.
- Mail handling
- Attention to detail
- Computer skills
- Organized
- Detail orientated
- Record-keeping
- Communication
- Ability to work in a fast-paced environment
The way in which you organize information in a resume tells a lot about you as a candidate. Here is a sample to help you:
Best Sample Resume for a Post Office Worker Position
Laura Evans
610 Harvey Road, Utica, NY 91038
(000) 999-4345
[Email]
POST OFFICE WORKER
SUMMARY
Uniquely qualified post office worker with over 12 years of experience in receiving and sorting mail, and handling other postal-related work. Highly skilled in handling a large volume of customers, by providing them with the best in services. Familiar with selling postage, and booking stamps, in accordance with provided instructions.
KEY COMPETENCIES / PERFORMANCE HIGHLIGHTS
- Implemented a unique payment collection system, which proved to be 50% more efficient than the one being used.
- Introduced an efficient money order process, replacing the old, inefficient one.
- Successfully handled postage application of 1500 letters, on a particularly busy day at work.
- Suggested use of a digital weighing system, improving the accuracy of outgoing parcels.
- Assisted mail carriers in arranging outgoing mail according to set protocols.
- Managed paperwork related to all incoming and outgoing parcels, ensuring completeness and accuracy.
PROFESSIONAL EXPERIENCE
Post Office Worker
United States Postal Services, Utica, NY
2014-presen
- Welcome customers when they arrive at the window, and politely inquire into how they would like to be assisted.
- Provide customers with information on postal services being offered, and their costs.
- Sell stamps and prepaid envelopes to customers, process their payments, and tender change, after counting it properly.
- Process money order requests and provide customers with information on delivery timelines.
- Receive incoming and outgoing mail, sort it according to destination information, and store it according to specified protocols.
- Assist mail carriers in further sorting out mail for delivery purposes, and placing it in their bags.
- Rent post office boxes to customers, and ensure that monthly rents are collected on time.
- Respond to complaints regarding post office services, aiming to satisfy customers as closely as possible.
Mail Sorter
Utica Mail Room, Utica, NY
2006-2014
- Sorted incoming and outgoing mail according to destination information, to make it easy to handle.
- Assisted carriers in packing outgoing mail for delivery purposes, keeping facility protocols in mind.
- Weighed and measured customers’ packages, and provided them with information on the required postage.
- Affixed stamps on letters, documents, and parcels, according to their weights, and destinations.
- Cleaned and maintained assigned work areas on a consistent basis, to ensure a tidy outlook at all times.
EDUCATION
High School Diploma
Utica High School, Utica, NY
CORE COMPETENCIES
Post Receiving | Sorting
Money Orders Processing | Customer Service
Priority Pick-up | Cash Drawer Balancing
Postage Meters Handling | Complaints Management
Weighing and Measuring | Payment Collection
Post Office Worker Salary Information
As per the BLS website, the median pay for post office workers (or postal service workers) in 2019 was $52,060 per year or $25.03 per hour.
Post Office Worker Educational Requirements
Typical entry-level educational requirements for post officer workers is a High school diploma, GED, or equivalent.